Heeton Concept Hotel – Luma Hammersmith

The hotel cleaniness was satisfactory, but the facilities quite disappointing (at this price level). 1) It was a twin bedroom, and I found it was that "separated" toilet/water basin/shower design(so you have to come in&out to the living area to wash hands after using toilet), which I disliked very much due to its inconvenience on hygiene & privacy. 2) The shower cabin was very small. The closet is directly beside the shower, which is humid since ventilation was poor. 3) The whole room didn't even have a table or chair. My family and I could only sit on the bed when we have to. The price level at the time of my booking was the same as another chain Inn/hotel group, which next time I would go for the alternative. This room is not worth the price.

Perfect location and accommodation with very nice price in london! Got upgraded to a family size room with two double beds for just myself. A little walk in closet opposite to the shower space. which is separate from the toilet. Theres also a little pantry space with fridge and kettle and also tea n coffee. Check-in time at 3pm n if u need early check-in they did ask for an extra payment. But u can store your luggage there for free and explore the city if the rooms not ready. The Hammersmith is a nice n conviennent neighbourhood. Three metro lines and many buses to access with. Take a nice morning strolling over the Hammersmith bridge riverside with just a 10mins walk away from hotel. Theres also many nice dining spots and supermarket chains nearby and even the biggest shopping mall among uk the WESTFIELD! Staff r very very attentive and helpful during the stay! Kudos to the team! Every each one of them! U also get to grab a free drink next day from the fridge at the lobby if u choose to opt out the cleaning service. This branch is way better than the one at earl’s court i can guarantee u with my recent stays at both place!

The hotel is good but the room a bit dirty, the chair in the room needs to be cleaned, and bathroom is smelly. The location is good close to the subway and restaurant.