Novotel London Canary Wharf

”I feel obligated to share my experience to prevent others from enduring the same disappointment. From the moment I stepped into the hotel, I was greeted by a pervasive and unpleasant odor that lingered throughout the premises, making it impossible to feel comfortable. However, what truly made my stay unbearable was the attitude of the staff. Instead of being welcoming or helpful, they exuded an air of arrogance, treating guests as though they were inconveniences rather than valued customers. The combination of a foul-smelling environment and unprofessional, condescending service makes it clear that this hotel does not deserve your time or money. There are far better options where guests are treated with respect and provided with a clean, pleasant experience.“

Nice location for business at the Canary Wharf with great views of the city.

Only stayed for 1 night but had a really good experience. First impressions were amazing as we were greeted by Francesca who was very friendly and made us feel welcome. She said she would upgrade us to a better room for no added price (we didn’t ask). Everything was very clear and easy to navigate. The room was better than I even imagined with a great view of the London eye and London Bridge. Would definitely return.

Very good experience🙂

The Room is reasonably clean and tidy. Had a problem with the bathtub drain. But the staff quickly gave us a new room. The facility is new, staff is polite

Overall a very good experience. Beautiful hotel in and great view! The cleaning was a bit sloppy but still to a decent standard. Very nice Bar Restaurant on the rooftop!