The Gantry London, Curio Collection by Hilton

due to the room rate we booked, we had - no slipper in room - no bathrobe there was: - fridge - iron and ironing board - kettle - hairdryer which was convenient. toilet was spacious which is a plus point and water pressure is good. twin bed selection was good as the bed was slightly larger than a single bed, so was comfortable, although the pillows were a bit too soft, but we did not check whether there was any option to change the pillow or not. our friends did not get the welcome snack in their room unfortunately, something the hotel can take note of when preparing rooms for check in. there were a lot of power outlets which is a plus point. tv was down for the first 2 days, the hotel managed to get it up and working by the 3rd day. it would be great to have an option to connect to netflix or a connection wire in the room in case of such incidents. hairdryer is uk plug, but bathroom power point was a two pin, possibly something the hotel can take note of. since most people are using the hairdryer in the bathroom. one of the lifts was down during the period of our stay, coupled with the exclusive access lift over the weekend due to the rooftop bar event, it made the lift slightly congested for access to our rooms. this was observed while we sat at the lobby as many other guests were also waiting. exclusive access to rooftop event can be more obvious or have a sign indicated, as there was a few guests that used the other lifts and ended up wandering on the room floors, which can be managed better. we had to direct some guests back down to the first floor due to the confusion.

Absolutely amazing stay and such kind staff. I really appreciate Natasha who checked me in, she was super friendly and accommodating. Very clean hotel I will definitely be staying again

Room was as per photo, huge shower and very quiet. Lovely Christmas decor and also interesting art on the walls in the public areas. Kettle in room was faulty but the maintenance came within 5 minutes and brought a replacement- customer care was very good.

Very friendly and helpful staff, willing to help with my booking. The hotel is close to the tube.

Was an amazing experience, definitely worth the pennies. Staff was amazing and they made everything simple couldn’t have been better with the outcome will definitely be visiting again! And the view was beautiful.

Cleanliness needs to be improved, amenities and facilities are great