Claverley Court Apartments Knightsbridge

Claverley Court Apartments Knightsbridge anmeldelser

Claverley Court Apartments Knightsbridge

13-14 Beaufort Gardens, Kensington and Chelsea, London, SW3 1PS, United KingdomVis hoteloplysninger
Claverley Court Apartments Knightsbridge
Claverley Court Apartments KnightsbridgeClaverley Court Apartments KnightsbridgeClaverley Court Apartments Knightsbridge
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Gæsteanmeldelser

4.3/5
Meget god
21 anmeldelse
Bekræftede anmeldelser
Placering4.2
Faciliteter4.3
Service4.4
Renlighed4.3
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Alle anmeldelser(21)
Positive anmeldelser(11)
Anmeldelser med billeder/video(2)
Negative anmeldelser(3)
Jasmine
Standard Et Soveværelse Lejlighed
Overnattede i feb. 2024
Rejs med venner
2 anmeldelse
4.0/5
Meget god
Slået op den 22. mar. 2024
The environment was great as is clean …very convenient
Oversæt
Anonym bruger
Studiolejlighed
Overnattede i dec. 2023
Solorejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 9. jan. 2024
房間挺好,就是在B1車道入口有點吵
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Gæstebruger
Executive et-værelses lejlighed
Overnattede i jan. 2025
Par
17 anmeldelse
5.0/5
Enestående
Slået op den 14. mar. 2025
地理位置很好,周圍餐飲購物都很方便。環境很安全
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JoanNeHo33
Standard Et Soveværelse Lejlighed
Overnattede i nov. 2024
Par
7 anmeldelse
4.0/5
Meget god
Slået op den 26. dec. 2024
感覺價格貴 性價比不大
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Anonym bruger
Dobbeltværelse
Overnattede i sep. 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 28. dec. 2023
地理位置太好了,harrods步行5min
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Gæstebruger
Superior etværelseslejlighed
Overnattede i jun. 2023
Familie
54 anmeldelse
4.0/5
Meget god
Slået op den 28. jul. 2023
地段2分鐘到老佛爺,十分安全安靜,周邊生活區非常漂亮。
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Anonym bruger
Superior etværelseslejlighed
Overnattede i aug. 2022
Par
22 anmeldelse
5.0/5
Enestående
Slået op den 7. okt. 2022
好,地理位置絕佳。
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Gæstebruger
Overnattede i dec. 2024
Andet
4.0/5
Meget god
Slået op den 22. jan. 2025
Very spacious place with lots of amenities and a comfortable bed. I don’t think you could find a better place in this price range in this area. Clean, everything worked well, friendly and helpful staff. We enjoyed our stay and felt good there. Located on a quiet street which made for restful sleep, but also close to lots of activities and nice walks.
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Gæstebruger
Overnattede i aug. 2024
Par
5.0/5
Enestående
Slået op den 21. sep. 2024
Our stay was outstanding . The location is bar none as it’s two blocks from Harrod’s and walking distance to Sloan square, while being on a quiet tree lined street. Kitchen is very complete, the apartments are spacious. But the best thing was the service. Everyone was very helpful and they cleaned the apartment thoroughly every day. When I left, I didn’t check the safe thoroughly and I left two very expensive pairs of diamond earrings. Tunde Botos , the manager, found them and kept them in a safe until my return. I’m in awe with their dedication to customer service and the high quality standards they keep.
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Gæstebruger
Overnattede i okt. 2022
Familie
1.0/5
Slået op den 23. nov. 2022
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.
Oversæt
Svar fra overnatningssted: Dear Trail290740, Thank you for taking the time to write a review further your booking with us. I am sorry to hear that we did not meet your expectations, however you have booked an apartment under a non refundable policy that is located on the ground floor and at that particular moment we were fully booked and I could not move you to another floor. The apartment was in an immaculate conditions, however as a goodwill gesture we went extra mile to show you another property near by which had another 1 bedroom executive available on the second floor with a nice view of Queens Gate. You have said that you did not like, we then even show you another apartment of 3 bedroom which the price difference was about 450 Extra per night, which I agreed to give you 40% discount on the upgrade fee which again you have refused. Here at Claverley Court we try our level best for all our customer to leave satisfied with our services . Kind regards, Vitor Medeiros Operations Manager
Gæstebruger
Overnattede i mar. 2023
Andet
5.0/5
Enestående
Slået op den 23. apr. 2023
Brilliant apartments in the heart of Knightsbridge, literally a stones throw from Harrods. Our apartment was well equipped and thoroughly clean throughout, the concierge and staff also lovely. Some of the furniture was starting to look a little dated, but this in no way hindered a fantastic stay. Will definitely be back.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing feedback on your recent visit to Claverley Court Apartments. I’m so pleased to hear that you had such an enjoyable stay and that you found lovely.. Here at Claverley Court we try to create different atmosphere to any other accommodation place to make our guest feel special and distinguished. We look forward to welcoming you back again very soon. Kind regards, Vitor Medeiros Property Manager
Gæstebruger
Overnattede i nov. 2022
Andet
4.0/5
Meget god
Slået op den 6. dec. 2022
Excellent location. Very clean and comfortable apartments. Excellent service. So everything is ticking the good boxes. We spent one week there and will certainly return in the future. A special good mention to the Manager of the flats who was efficient and adorable.
Oversæt
Svar fra overnatningssted: DearjmLondon845, Thank you for this lovely feedback about your stay in Claverley Court Apartment It is was such a pleasure to met you all, I'm delighted to know that this property met your expectations and that your family also enjoyed their stay. I would love to see you again and it will be a pleasure for us to have you back for some nice and relaxed holidays. Kind Regards Vitor Medeiros Building Manager
Gæstebruger
Overnattede i nov. 2022
Forretningsrejsende
1.0/5
Slået op den 4. dec. 2022
Very bad service, terrible manager attitude and the rooms downstairs are next to shaky with all the mechanical machine noise and the carbon emissions were unbearable that I had to cut my stay, the property manager told me if I don't like the room I can leave .. what a horrible statement from property manager!
Oversæt
Svar fra overnatningssted: Dear Hussam, Thank you for taking the time to write a review further your stay with us. In regards to your complaint about the the AC outdoor System unit located outside your apartment and the air coming out of the AC unit is located out of the apartment up on check in at around 22 hours. I have spoken to you after your complaint The windows from the apartment are all double glazing which reduce any noise by 80% coming out from outside. I have got an AC engineer the next day to check on the AC, however did not got access to the apartment as DND sign at the door. The same day front office team also spoke with you and you have mentioned that everything was ok. I also have never been rude to you, moreover I have spoken to you very professional trying to understand the problem and trying to help as much as I could and as a response you were nearly shouting to me and also to other members of staff. Kind regards, Vitor Property Manager
Gæstebruger
Overnattede i maj 2022
Andet
1.0/5
Slået op den 6. jun. 2022
used to be my first choice when coming to London but it seems because the previous building manager "SARA" has left the place, the standard has dropped spectacularly. we got written confirmation for what we booked but got something else with unacceptable excuse. i hope the administration will react against the one in reservation who is working so hard to get rid of the guests who have been loyal to this place for years.
Oversæt
Svar fra overnatningssted: Dear Sawah100, Thank you very much for taking the time to review your recent visit. I am really sorry to hear that we are falling short of our usual excellent levels of service and standards. But I thank you for your comments as it is only through our guest’s constructive feedback that we are able to improve and restore our world class hospitality in these departments. We would greatly like to welcome you back for a truly 5* stay. Kind regards, Vitor Medeiros Operations Manager