130 Queen's Gate Apartments

房間佈局緊湊，廚房設施好，採光好，床一般。總體滿意。

作為多年的鑽石客户第一次留言酒店評論 ：誰訂該酒店誰後悔 check in時被酒店property manger傲慢無禮的態度嚇到（當時不清楚自己的將近2000一晚的訂單竟然是地下室，及時跟酒店前台溝通情況）但被突然跑出來的property manager（避免人種歧視問題 就不説該人的長相了）及其惡劣傲慢的態度嚇到 説是你不想住可以取消 當時很詫異他可以這麼説 再次確認 得到回覆是他説他自己説的話代表酒店 所以當即聯繫攜程客服和值班經理説幫忙取消 到現在錢也沒給我退回來 真夠無語和失望的 請攜程的上級部門及時跟進處理和該酒店的合作以及退還我我未checkin 入住成功的全部費用 也請將承諾的我改入住Hilton的酒店券等賠償落實！ 該酒店及其local 很不算不上酒店 及其差勁的服務態度簡直根本不知道什麼是服務 設施很差 還收着比五星更貴的費用 對國人超級歧視 從沒遇到過這種酒店和服務 也是疫情過後第一次出國開了“眼界 ” 請攜程相關部門客服 投訴 法律 銷售 市場等核查我的訂單入住未成功問題及時退還全部金額以及全面考慮跟該“酒店”的合作 以避免其他同胞遭遇類似或者更遭的情況！

Fantastic accommodation, fantastic staff and my 10/10 place to stay in London for business or with the family. Everyone on the team was welcoming, extremely professional and the accommodation quality was to an excellent standard. I would happily stay here again for upcoming events, conferences or just to grab a show in the West End. Loads to see and do and none of the hassle you might expect at the start of a busy season when you arrive at 130 Queen's Gate. The Manager and front desk team were really great and always happy to help with any queries.

We had a very nice stay in 3 bedroom apartment with 3 adults and 3 children. Room was clean and we found all that we needed. Staff in reception were very friendly and helpful. Location in South Kensington is very good and I can see us coming back also on our next stay in London. Quite near to Kensington Gardens where children love the Diana Memorial Playground.

We have stayed at 130 Queen's Gate several times for between 1-5 weeks at a time in the last 5 years. This year we spent all 4 weeks of February and the last week of March. The location is fantastic. The staff are outstanding; friendly, efficient and always happy to help. The apartments are well equipped and clean. Some are fresher than others, but overall very good. The bed in our apartment for February 2024 was a bit too hard, but the apartment we had in late March 2024 was excellent all-round. The apartment in Feb 2023 was also excellent. We can't praise the staff enough. Always so friendly, flexible and helpful. We will be back in 2025.

I recently had the opportunity to stay at the 130 Queensgate Apartment during my visit to the area, and overall, it was a pleasant experience. The apartment itself was well-maintained, comfortable, and offered a convenient location for exploring the city. However, there was an unfortunate incident regarding a missing item that impacted my overall satisfaction. Let's start with the positive aspects. The apartment was beautifully furnished, with tasteful decor and ample space. The living area was cozy, and the kitchen was well-equipped with modern appliances, making it easy to prepare meals. The bedroom was comfortable, and the bathroom was clean and stocked with fresh towels. Additionally, the complimentary Wi-Fi was fast and reliable, which was crucial for my work needs. The location of 130 Queensgate Apartment was fantastic. It was situated in a vibrant neighborhood, with easy access to public transportation and a variety of shops, restaurants, and attractions. Exploring the city was convenient, as many popular destinations were within walking distance or a short commute away. Now, onto the unfortunate incident. During my stay, I noticed that my Apple Watch had gone missing from the apartment. I immediately reported the issue to the management, who assured me that they would investigate the matter. While they were responsive and sympathetic, it was a disappointment to have such an incident occur. I cannot definitively conclude that the housekeepers were involved, as it could have been misplaced or lost elsewhere, but it did leave a bitter taste in an otherwise enjoyable stay. I also wish they were more clean, there was dirt all over the windows, underneath sofas, inside the wardrobe! It is important to note that incidents like these are rare and may not reflect the overall professionalism and integrity of the apartment's staff. Nevertheless, I would advise future guests to take extra precautions with their valuables and consider using the provided safe or securing belongings in locked luggage. Despite the unfortunate incident, I would still recommend 130 Queensgate Apartment for its comfortable accommodations, convenient location, and responsive management. Just exercise caution and remain vigilant regarding the security of your personal belongings.