Jumeirah Carlton Tower London

This 5* luxury hotel is incredible, I loved every single moment of my stay at Jumeirah Carlton Tower. 3 minutes walking from Knightsbridge, one of the most exclusive area in the city Centre. The hotel is gorgeous - loved the hall, the Peak, the Talise Spa and the Fitness Centre is the most beautiful I have ever seen. My room at the 17th floor was spacious and beautiful, loved the style and the personalized welcome amenities in room at the arrival. Staff goes above and beyond - high level standards in all outlets. Great Reception, great room service and in room dining experience, great stewarding and doorman, you can clearly see that there is an amazing atmosphere and a great leader leading the Team. Great staff at the Peak where is the best place to have a quick and fast breakfast overlooking the Codogan Gardens. I felt recognized in every single moment - huge thanks for making my stay memorable. I highly recommend Jumeirah Carlton Tower to everyone!!

Terrible service went for afternoon tea didn't even get the tea until we had finished our food! Asked 5 times for more champagne ! Big chip on my cup ! The food was actually lovely beautiful sandwiches (although only 4 finger ones) and lovely miniatures scones but even when we did get the tea the waiter just put the whole hot teapot right in front of me !!

What an incredible stay we had. This will be our go-to hotel to stay at in London from now on. Everything was perfect, from the polite and helpful staff, to the comfortable rooms, this hotel exceeded our expectations. Location was excellent, with everything nearby. The team even went as far as customising my initials on the slippers in the room. Every little detail matters. Highly recommend this hotel. Special thank you to Boris from the LMA restaurant and Margarita/Roberto from reception.

Another great stay at the Jumeirah Carlton Tower, the beds are so comfortable and the rooms are larger than average 5 star London hotels, a special thank you to Lenn in La Maison Ani who made our children’s birthday breakfast so special and has a great flair for customer service - Merci Bien Lenn!

Excellent service especially from Carlo the chauffeur who went out of his way to take us to our destination, it completed a good stay. He was courteous and friendly, went out of his way to help us and it was a wonderful, comfortable ride. Thank you.

The team members were so attentive, professional, personable and FUN - all the way from the entry doorman, to the front desk and concierge, to all of the other team members. The hotel is modern and sooo clean. I have never seen a hotel room with such detailed benefits - incredible that it included a complete tea service, several crystal glasses for wine and spirits (with such available in the room), snacks, etc. Balcony with great views of the City. Everything was fantastic!