Earls Court Garden Hotel

Honestly one of the worst hotel experiences I've had in any country across a number of decades. Start off with the stairs to the room - uneven, unclear, the carpet moves with you and carrying luggage up them would constitute as a form of torture in some cultures. Once at the room - met with a door handle which was hanging off before even getting in. Good start right? Once in, there's a double bed and a toilet, but that's about it. With two adults in it and luggage, you can't move around freely unless the other person is on the bed. The bed itself is held up (barely) with random scrap wood. The mattress is not so much a mattress, just an assortment of uncomfortably placed springs which somehow snuggle in between each of your ribs during the night. The pillows are just really thick pillow cases filled with ambitious thoughts, the duvet had a stain of unknown and concerning origin. Directly above the bed there's an attack hatch which, quite honestly, had me thinking I was 20 minutes into a low budget 90s horror movie, there were gaps throughout it which definitely didn't help the temperature during the night. Nowhere near the advertisements does it state that one side of the building is adjacent to a railway line, meaning you feel every rumble until around 2am. You can shut the window though, just not to any level of use. The final thought - I write this as I sit in M&S Cafe, with a newfound appreciation for a non-penetrated ribcase, although each and every part of my body aches. Not only is this beyond basic, it's under kept, outdated, overpriced (yes, it's in a superb area but there's homeless people sleeping better tonight) and quite brutally miserable. If you are considering a stay here, please look to spend the extra £10 or so per night and stay somewhere else. This place should be condemned.

wow ok... so the hotel was possibly the dirtiest hotel i've ever stayed in, there was damp patches on the wall the bathroom was filthy ( i've got the pictures to prove this), the wifi didn't workoilet hadn't been cleaned in so long it actually had calcium stains on it, the walls had stains up them and the ceiling had big brown patches on it. The room was reminiscent of properties from trainspotting infact the scene where tommy died in the room looked more comfortable and clean.. room keeping was non excitant, i asked for an iron and was told we don't have one, stupid question really i was surprised they had wired in electricity. The staff were rude but rude to the point where i thought they maybe knew me and i had offended them in a past life or something... if London wasn't so expensive i would have turned and walked out after one night, i spent as little time as possible there over my three day stay. Bedding was clean to be fair but the mattress was older than me and so uncomfortable. They have signs all around the room for example if you get the bathroom floor wet from the shower it's a 500 quid fine however the shower head was hanging off it was like some kind of squid game challenge not get the floor wet , again highlighted to the reception staff but this woman obviously worked reception at a correctional facility and didn't seem to sympathetic.

I knew about the bad reviews but thought i would give it a go.........what a mistake....to be honest the room g3 ground floor was ok a bit dated but clean.....But here we go hardly any sleep all night due the the noise of the constant trains plus noise which was loads from the other rooms above and side to side. The walls are so thin you can hear everything and i mean everything . it was really bad i mean really bad and got little to no sleep

We experienced dealing with this hotel as we missed our train (Marylebone). Our booking was accepted by *********** around 10:30 pm and when we went to the hotel, it was a minute past 11 pm so we were instructed to collect the keys from Cromwell International which looked under renovation, it utterly surprising to see (unhappy) customers there. The receptionist asked us to wait. We were tired and hungry at that time. After almost half an hour, we were told that Earls Court Gardens Hotel was fully booked blaming ***********. I was surprised that such incident could happen aside from hearing their reason nearly midnight. Why in the first place did they not know that *********** accepted bookings even when they were fully booked already. But my issue is the time, why did the receptionist not tell us the soonest when they knew the problem rather than telling us to sit in their dirty looking couch at Cromwell International. We could have booked already somewhere. If they haven’t accepted our booking as they were fully booked, I should have not spent time and money going to their hotel. But I am so grateful that they were fully booked as I read the reviews of their dingy hotel, I could have been scammed and traumatised. It was a blessing in disguise cos we were able to book a very comfortable hotel just a minute before midnight (quite pricy) but our wellbeing is more important than money. Then come Monday, I received an email saying it was a no show and that I will be charged. Luckily, I took a photo of Earls Court Gardens Hotel door which is my proof that we have been there. I feel so sorry for the travellers who have had stayed in this hotel and felt so unhappy after their stay here. God is still good to us for saving us from this filthy hotel. I saw the photos on the reviews. I can’t believe why they are still on ***********. I think they know somebody in there whom they were talking with when they told us to wait. Anyway, avoid this hotel including Cromwell International.

If I could give it 0, I would. A scam of a place with the offer they publish on Booking. A filthy place, disgusting and full of humidity. The rooms are DIRTY, the mattress is a joke because you could not call it a mattress and the sheets are wet from the humidity, completely different from what they offer and I would believe that even bordering DANGEROUS. They have NO complaint book and practically make fun of you when you ask for your money back. First they gave me a room that you access by a highly DANGEROUS staircase and when they made the change, they gave me another room that was just as bad or worse. A crappy place that I hope no one will find in their way.

The worst accommodation I have ever stayed in my life, I will not return and I do not recommend it to anyone. There is no elevator, we found a man on the stairs smoking. The rooms are practically next to each other. I did not dare to take a shower or practically use the bathroom because it was disgusting and the spring bed, a HORROR! At every movement it made too much noise. We left at 6 am in the morning to be able to leave and find another place.... The worst experience.