Gæstebruger
26. januar 2025
Room 711, 7th floor. I arrived in the evening so didn't properly look at the room and just went to bed, leaving before the sun was up in the morning. Arriving back on day 2, I was shocked to see how disgusting the room was. I was staying alone but the carpet and floors were badly stained with sick marks, dirt everywhere, leaking under the toilet, ***** behind the toilet door, marks on the bathroom door. I was there for three nights and housekeeping didn't come in once. I ordered a food delivery and washed the desk myself before the food came - the tissues were brown when cleaning the desk. The room was also freezing cold. There is an aircon/heater but it was SO loud, like a hairdryer, so I ended up having to buy some more jumpers and socks to sleep in. I paid for WiFi for the three nights. It was OK- struggled to watch Netflix on my iPad as it kept buffering. There is basic hand-wash screwed into the wall in the bathroom, and a body wash, but I brought my own. No hairdryer or anything else, which is fine, but worth noting. Reception staff were friendly and welcoming, which is why I have given it 3* for service. Location -wise, it is 5 minutes from East India, and has great views. The staff were lovely and (I stayed alone as a single female) wrote my room number down and handed it to me, which I was grateful for as it was really busy and loads of men were there. However, the state of the room is honestly so awful, I would not stay there ever again.
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