Dezi_Dez
6. april 2024
This was a very nice hotel! The breakfast had many good options of all different types of food. The room was a great size and was very well maintained. The staff was very friendly. The first night of check in, our tv was not working properly and the manager came right away to fix it! We booked a room with club access, however during check in the clerk upgraded our room which ended up taking away our club access however, the manager was able to fix the booking and restored our club access. I think the club could be expanded more as there was not a lot of room and also the beverage options could be upgraded. The hotel was not too far away from the subway lines so we were able to walk and explore London. I thought it was a great stay.
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