1C Portland Pl, Westminster, London, W1B 1JA, United KingdomVis hoteloplysninger
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Gæsteanmeldelser
4.6/5
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132 anmeldelse
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Bekræftede anmeldelser
Placering4.6
Faciliteter4.6
Service4.5
Renlighed4.6
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Alle anmeldelser(132)
Positive anmeldelser(31)
Anmeldelser med billeder/video(9)
Fantastisk beliggenhed(9)
Venligt personale(6)
Negative anmeldelser(1)
Lexinotlexie
Deluxe-værelse med kingsize-seng
Overnattede i jan. 2025
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 13. mar. 2025
A Memorable Stay at The Langham: Exceptional Service and Hospitality
I had an amazing stay at The Langham,thanks to the exceptional hospitality of the staff. First and foremost, I would like to express my heartfelt gratitude to the front desk team, Melissa and Pallmeet,for their warm welcome upon my arrival. Their efficiency in handling my check-in process was impressive, making the experience seamless and pleasant. Melissa’s attention to detail stood out as she remembered my preferences, which made me feel truly valued and at home. Their enthusiasm extended to my departure, ensuring that my check-out process was just as smooth. This level of service reaffirmed my decision to return to The Langham in the future.
During a delightful conversation with Melissa,I learned about her genuine passion for the hotel, and it was inspiring to see someone who genuinely enjoys their work. I strongly believe that employees who love their workplace naturally provide better service, and Melissa is a perfect example of this. Perhaps this is part of The Langham’s charm—not only does it attract guests, but it also creates an environment where employees take pride in their work.
Additionally, I am deeply grateful to Office Duty Manager Nanyu Nanev,who went above and beyond to assist me when I stored my luggage. His kindness and willingness to solve any issues reassured me, making my onward journey much more secure. His efficiency and professionalism left a lasting impression, and I truly respect his dedication to providing outstanding service.
Overall, my experience at The Langham was nothing short of exceptional, and I look forward to returning to this wonderful hotel in the future.
Oversæt
Camille Oliver
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2024
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 19. sep. 2024
The location is great but my experience was somewhat marred by the service.
Our room was well-decorated, featuring a comfortable bed. The amenities were satisfactory, including a mini-fridge and complimentary Wi-Fi. Housekeeping was efficient, keeping the room clean and tidy.
Unfortunately, this was where my experience fell short. The reception and concierge staff were not as attentive as I had hoped. We found it difficult to get assistance with local recommendations. This lack of attentiveness detracted from what could have been a perfect stay.
Oversæt
Robert
Overnattede i apr. 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 9. jun. 2023
The Langham is exceptional, we stay here every time we come to London, the service, food, rooms are all of the highest standard.
Oversæt
Svar fra overnatningssted: Dear Robert,What a delightful review to read and thank you for taking the time to share your compliments following your recent stay here at The Langham, London.I am thrilled to learn that your Langham experience was exceptional from the moment you arrived, until the time that you sadly had to depart. I was delighted to hear that your visit with us was an amazing stay and it is so rewarding to hear such wonderful comments about the service, food and rooms during your time in residence with us. I am delighted to share your wonderful feedback with team and I hope that we will be able to welcome you back again in the very near future. Sincerely,Guy OwenHotel ManagerThe Langham, London
Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i jul. 2023
Forretningsrejsende
22 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. aug. 2023
The best hotel in the best location . Boutique rooms with great vibes !
Oversæt
Svar fra overnatningssted: Dear Guest User,Thank you for posting a glowing review of your stay at the Langham London. We feel very privileged that you chose to stay with us on your visit to London, and we were able to exceed your expectations and make your visit a most memorable one. We are delighted you enjoyed the excellent location, this is ideal for the leisure traveller, with many of London's most historical sights just a short walk away, and excellent transport services right on our doorstep. We very much appreciate your kind compliments, and hope we will have the pleasure of welcoming you for many more stays to come.Sincerely,Benjamin NgDirector of RoomsThe Langham, London
Malvis Ayoda
Deluxe-værelse med kingsize-seng
Overnattede i jun. 2023
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 23. jul. 2023
Great hotel, great service and nice staff
Oversæt
Svar fra overnatningssted: Dear Malvis,Thank you for your positive 4.7 rating following a most enjoyable stay here at The Langham, London.Thank you for the great comments on our talented and highly skilled colleagues - all of whom certainly know to deliver the art of exemplary service. I very much hope that on the tail end of this most enjoyable stay you will now consider The Langham, London to be your home away from home whenever your schedule brings you to the City. It would certainly be a pleasure to host you with us again in the coming months ahead. Sincerely,Benjamin NgDirector of RoomsThe Langham, London
RichardD
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2022
Forretningsrejsende
20 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2022
In town for business. Langham is very centrally-located and has outstanding service. Room was large (in new wing) and very comfortable. Enjoyed a visit to the restaurant and main bar (off of lobby). Nice walk from hotel down Regent Street.
Svar fra overnatningssted: Dear Shigongduideshi,What an amazing review to read! Thank you so much for taking the time to share such positive feedback following a great stay at The Langham, London. The hospitality industry is all about delivering first class customer care and of course creating lasting memories The building itself oozes in history, having opened our doors originally back in 1865, The Langham was the first hotel to have hot and cold running water, the first hotel with hydraulic lifts and of course the first hotel to provide Afternoon Tea! Our history book certainly makes interesting reading and we are of course very proud of our heritage. Thank you for your wonderful comments on our colleagues, I am thrilled that the colleagues you encountered were attentive to your needs whilst delivering first class customer service. Indeed, we are extremely fortunate with our most central location; a stones throw from the Oxford Street / Regent Street which of course is ideal for shopping and of course from the many sight seeing attractions that London has to offer.I very much look forward to having the pleasure of welcoming you back to The Langham, London in the coming months ahead.Sincerely,Guy OwenHotel ManagerThe Langham, London
Svar fra overnatningssted: Dear Guest User,Thank you for posting such a glowing 4.5 star review of your recent stay here at The Langham, London. I am thrilled to hear that your Langham, London experience has been memorable including our hotel location, the refined service levels, and the attention to the fine details in our rooms. The location of the hotel is ideal for the leisure traveller, with many of London's must-see sights and high end shops just a short walk away. We are delighted that you enjoyed staying in our beautifully appointed rooms and that you found the bed to be comfortable and big. We very much looking forward to the pleasure of offering you a very warm welcome back to The Langham, London.Sincerely,Guy Owen Hotel ManagerThe Langham, London