Zedwell Underground Hotel Tottenham Court Rd

Jeg forstår, at det er et minimalistisk hotel, men det er meget bare knogler til det punkt, hvor de ikke engang tilbyder tandbørster, men de kan ikke engang levere en hårtørrer. Lyset i rummet blev også ved med at flimre. Meget skuffende.

Meget dårlig service. Jeg betalte for to nætter, men da jeg tjekkede ind på hotellet, fortalte personalet mig, at det værelse, jeg reserverede til den første nat, var udsolgt, så han tilbyder mig et værelse til 4 personer. Men jeg er nødt til at tjekke ud før kl. 10.00 den næste dag og tjekke ind til et andet værelse til 2 personer efter kl. 12.00. Dette er virkelig utroligt og giver mig en masse besvær. Ved siden af ​​placeringen er dette hotel ikke noget godt. Værelset er beskidt og ingen møbler inde i rummet. Personalet er ikke hjælpsomt og ikke rart for asiatiske. Det var virkelig en meget dårlig oplevelse for mig.

aldrig boet på et kælderhotel uden vinduer. den eneste ulejlighed er lyden af ​​underjordiske rør.

Hotellets beliggenhed var ret god - skiltning til hotellet var ikke indlysende, men vi fandt det uden problemer. Med det at være et kælderhotel havde det et par skæve lyde, når man skyllede toilettet for at køre vandet, men det var ikke en konstant støj. Den ene ting, som vi fandt meget skuffende, var det faktum, at du opkræver £15 pr. pose for opbevaring og skyldte dette på, at du ikke kan lade dem hænge rundt på grund af H&S-problemer, så du skal opkræve folk for at lægge dem i en separat værelse... hvad??? Er du seriøs??? Hvert hotel, jeg nogensinde har opholdt sig i, havde altid opbevaret poser på et sikkert værelse uden ekstra gebyr! Af denne grund vil vi ikke bo på dette hotel igen.

Good location. Unfortunately as it’s underground so very smelly on the way go to the rooms. Quiet and no windows but good price which is suitable for me as I only need a place to sleep at night and I booked in last minute The only thing I wasn’t happy with this booking was because of the reception staff. I booked and paid for 4 people with 2 beds in a room. When I arrived he only asked how many people I said 2 as my friends cannot make it . He didn’t say anything else but changed my booking to 1 bed in a room which isn’t fair as I paid for bigger room so even only myself came I still deserve the original room, or if he wanna save the place for new booking he should confirm with me if I allow him to do so. And he wasn’t nice to me as other 2 receptionists I met the next day. I kept the smaller room and didn’t ask to change because I arrived around 10pm & felt exhausted and took like 15mins to come back the reception cuz there is only one lift. But when I do check out I already mentioned - not to claim back anything but would like to improve things if in future I have chance to come back here as I normally booked in last minute and choose a place depending on prices + location I booked with Zedwell in London couple times but normally I stayed in Piccadilly Circus and always happy as clean nice room, good location closed to china town, multiple lifts don’t have to wait long, check in check out system very easy to use but receptionists always happy to help which is a big thanks

Check in was okay. There is only one lift in the hotel which causes a lot of delay in getting to reception and the rooms. The underground hallways to the room and very narrow and dark and have a damp smell which is quite unpleasant or difficult to navigate as the the signage can be confusing to follow. Once you reach the rooms or ‘cocoon’ they are extremely clean and aesthetically pleasing with amazing moonlighting. The bed is large and there is a big mirror in the room and bathroom. Not much privacy if you’re sharing with friends as the bathroom is only separated by frosted glass. Overall an okay stay for a quick rest