Ebury House

Staff were lovely - needed a relaxing getaway and got exactly that! Not even 5 minutes from the station and a lovely area -tv wasn’t working at first and sink wasn’t draining but told the staff and it was sorted within two hours with everything in the hotel stocked up - would definitely recommend

スタッフの方は気さくに対応してくださいました。荷物預かりがあったので、助かりました。場所も観光地やビクトリア駅から近く、3日間の滞在では行動しやすかったです。連泊でもタオルはバスタオルしかなく、もし必要なら追加での料金支払いが必要とのことです。専用バスルームを予約したのですが、ベッドルームとバスルームが別れており、ベッドルームしか専用のカードキーが無いため、バスルームまではスタッフや他のゲストも入ってこられる状態だったのは気になりました。建物の構造上仕方ないことかもしれませんが、ロンドンでは当たり前なのでしょうか。スタッフは常駐されているみたいなので、何かあった時は相談できますし、短期の滞在では、とても良いところだと思います。

Positive aspects: The only redeeming qualities of this hotel are: - the reasonable price (€90 per night) and - convenient location close to the city center. Critical issues: - Room condition: The room makes a depressing impression with dark gray walls that create the feeling of sleeping in a storage closet. The windows appear to be 100 years old, unpainted, and the room clearly hasn't seen renovation in ages. - Door access problems: The room door locking system worked poorly - twice we couldn't get into our own room and had to ask staff for help each time. - Tiny bathroom: The bathroom and toilet together occupy about 2 square meters with a deteriorated, poorly fitting door that provides no privacy whatsoever. - Water system problems: The shower is extremely inconvenient - cold water runs for about 10 minutes first, then becomes warm for maybe a minute before turning scalding hot with no way to regulate the temperature. We had to shower in barely lukewarm water. - Cleanliness: The room was quite dirty (except of those two square meters in the middle), which is unpleasant in itself. -🚨 BED BUGS: The most serious issue - there are bed bugs in the room! My wife was bitten so severely that we had to see a doctor immediately upon our return. Conclusion: Unfortunately, this is typical for overhyped tourist cities - high demand allows owners to completely neglect quality. I strongly recommend paying more and finding better accommodation. Our friends found a way better place for the same price. I booked this hotel through the Agoda website and can definitively say that the photos absolutely do not match reality. I really regret not thinking to take photos of the room (probably because I thought there was nothing worth showing off and wasn't thinking about writing a review at the time). I'm writing this review 5 days later. Such an experience was a first for us, and hopefully the last.