Hotel Grand Visava Lonavala

Room Service is bad, Everyone is blaming each other. Internet is not working properly, Very Low Speed in Room, In room there is smoke bad smell of previous guest

Best location. And service is excellent and all all of this great breakfast and food is delicious. Clean room. Must have option for couple without any second thought.

Nice place to be, Rooms are clean n neat. Staff is also supportive. Walking distance from main market.

Good and clean rooms good service good food check in process was also smooth and so was the check out. Ample spacious parking

The property is centrally located and easily accessible. It is close to the main market and railway station. It is opposite a decent restaurant which has good food in case you do not want to opt for hotel food. The hotel accommodated my request of early check-in, although it was a little slow to deliver. The place has ample parking space within the property. The breakfast options are decent but very indian based. However the buffet will be started only when there are sufficient guests, otherwise you will get options only what they try to push. You have to ask for things like breas and butter without buffet breakfast even though you have prepaid. Upon asking the staff why there is no buffet they will flatly say that this is how the hotel functions. There is staff mr. Suryakant who was especially rude and said you can give whatever review you want and this is how we are. This nonchalant attitude was the most put off. He would have f aught with me more if it was not for hotel executive mr. Dig-amber coming to intervene and apologize. He was the only saving grace throughout otherwise slow service as atleast hospitality was provided by him on a 10/10 rating. The hotel amenities are good. Rooms are decent in size but bathrooms are small and cramped. Staffing is inadequate during weekdays as they do not keep much staff if there is no bookings. It was annoying to keep asking for functional tv, room slippers, room freshener, pool towel and open up the pool bathroom. As there was no staff to help out quickly. However they took care of most requests. Just a tad slow. The pool is clean. There is a game room which is newly done and has all amenities. Good for larger groups. Stayed for 2 nights. Friday and saturday. The place is overall family friendly. I wouldn't personally stay again as i did not find the amenities upto mark as per the price of about 4. 5k per night. I have had better service at lower prices.

Definitely it was a good stay. They have good options in breakfast and the room service was good. Only thing that tv was not working properly