Sunrise Resort

Totally run down resort, has bern left for years, all very unkempt. Staff untrained, just young boys do not know how to even make tea. Breakfast poor quality, not much in quantity. Poor area dirty water green uncleaned, in shade due over grown trees not kept well. Bathroom very old taps hardly working, mold in bathroom, only salt water no fresh water at all. Towels in bathroom hard and stained. Towels for beach hard, tatty and stained, all very old. Pool and beach chair cushions very old dirty and stained. Old ruins of apartments on site, the massage area looks like it's been hit by a hurricane falling down and in disrepair. Basically very rundown and in need of a total renovation everywhere. No bar area as mentioned in their hotel description. I'm not sure when the photos on the website were taken, but it does not look like the same hotel.

We stayed at the Sunrise Resort on Gili Air for 6 nights. The resort has a good location with a lovely beach with snorkelling and turtle watching just off shore. However, this resort is shabby, dirty and rundown. The staff were quite unhelpful. The breakfast was very basic and poor quality. The bedrooms were ok - good but the bathrooms were poor. The swimming pool was murky and green on the tiles. I have stayed in 3 star resorts all over the world and this resort was the worst value I have ever had. We paid $240 aud per night where $100 would have been more suitable. Lesson learned the price doesn’t determine how good a hotel will be.

We had a pretty good stay overall--it got better the longer we were here. Cons: --I'll admit I didn't have the greatest first impression of the hotel. As others have mentioned, the decor is dated and the rooms could use some TLC (e.g. worn-out curtains, water stains on floors, etc.). It didn't help that half of the towels we received had stains on them (the staff did replace them though when we brought this to their attention). Otherwise, the room was comfortable. Pros: --Solid location, especially if you are looking to dive or snorkel. We got certified at Manta Dive, which is a 2-minute walk from the hotel. There are several other dive centers on the east side of the island as well. And the snorkeling at the hotel beach is spectacular! --It's also only a 10 minute walk from the boat terminal--definitely doable without using a horse and carriage. --The hotel pool is AWESOME. It's large and the deep-end is deep enough to dive into! --Hotel breakfast is decent--not over the top, but it has you covered. Ask for a homemade banana pancake or an omelette. --Staff was generally very nice. There was one member in particular who was just an absolute ray of sunshine--I'm so mad I forgot to write down his name. We were there for our honeymoon and he was the one who arranged the swan towel on our bed when we first arrived. We didn't end up meeting him till the end of the stay though! There may be better options at a better price point, but this spot ended up working out okay for us as we completed our scuba diving certification.

its just beyond words to tell the experience we had. I normally not a fan of writing bad review, where I always preferred to let the establishment directly if there's some flaws etc. However this place is just as bad as some other place with lower price with hostel's category. Let just put my minus bucket list about this terrible place : 1. Filthy and dirty dining tools 2. Staff are poorly trained and it is so hard to find the staff attention 3.The freaking buzzer from the kitchen is annoying as hell 4.Room is not as good as advertised and the wi-fi signal is keep on losing 5. No hot water in the shower, even when its promised to be fixed Highly recommended not to visit

Way overpriced - should have read previous reviews before booking. We had to request a room change due to the stench of sewage permeating the bathroom and bedroom. Resort very run down - needs a complete overhaul- not worth the money in today market. Firmly on my list of places to never stay again.

I stayed at Sunrise for a week and it was excellent. The highlight of the hotel is definitely it’s position on the beach. Sunrise’s stretch of beach is situated at some of the best off the beach snorkelling on Gili Air - u can swim straight from the beach and reach the reef drop off where you can see lots of fish, coral and turtles. I saw turtles everyday apart from one during my stay. The hotel itself is peaceful and the swimming pool is set back from the beach which ensures an element of privacy. The rooms are spacious, the beds are comfortable and the hotel has good Wifi and also has 4G signal should you need it. The staff are incredibly friendly and helpful. In particular Yoga, Tino and Sufan were especially welcoming, amenable and friendly over the course of my stay. The hotel has a very relaxed vibe which fits in well with its surroundings in Gili Air. Their laundry service is great should you need to wash anything - my clothes were washed fast and I received them back very quickly. My only suggestion would be that I think the menu needs to offer a greater variety of local Indonesian dishes - the dinner menu is overwhelmingly Western and whilst the food was good, it would have been nice to see Sunrise’s restaurant offer a few more Indonesian options. Overall a throughly enjoyable stay. I would definitely recommend this hotel especially if you are keen on snorkelling and wish to stay in a relaxed but smart and comfortable hotel with a fantastic beach location and excellent service. I hope to return to Sunrise in the future !