AC Hotel la Rioja

El buffet del desayuno un poco limitado.

Las instalaciones del Hotel son fantásticas, tanto la habitación, el baño y el aparcamiento que también utilizamos. No puedo hablarte de la comida porque cada día de estancia en el Hotel comíamos en la Ciudad.

Tenía una reserva sin reembolso por cancelación. Di positivo por COVID el día anterior. No nos dejaron cancelar la reserva. Al final acabé cediendo la reserva unos amigos. Poca empatía.

While walking the Camino Frances, this hotel turned out to be the perfect stay for us. It was the perfect luxury we needed for our bodies and souls. We were kindly greeted by the hotel receptionist, Susana, who attended to our every need, e.g., checking on our backpacks, ensuring our room would soon be ready with piping hot water, and even finding one of the few pharmacies that would be open on Sunday! In the morning, Linet was our delightful waitress who hosted the grand, breakfast buffet. She aimed to please us and all the guests with all the foods, beverages, and her attentive service! There also was Max, the governess maid who came to our room responding to our request for ice. She was happy to work around our schedule. Plus, the room was super clean and extremely comfortable, while the entire hotel was super spotless! We were happy to extend our stay at this hotel, due in large part because of these wonderful persons who made us feel at home. Mil gracias!!

Nice staff, good loction. Disappointed that there was no restaurant and that the bar was almost always closed.

The AC Hotel Rioja was a typical AC hotel found in Spain and perfectly acceptable for a short stay. The rooms were clean and typical of AC. Location was on the edge of town and not in the older part but a short walk away. This type of hotel would normally rate three plus (average) which does not signal a bad hotel, but sadly it was let down by haphazard housekeeping. Trash cans were not emptied, malfunctioning light globes not replaced, safe not working, towels not totally replaced. one old towel left in sink, soap not replenished and coffee cups not replaced. Highlighting these issues hopefully will ensure future better management. Internet was good, but the TV intermittent and woeful. With attention to detail this would have been a very good hotel

Our stay in the AC Hotel in Logroño was very enjoyable. The room was excellent, with a beautiful bathroom. The staff service was very good. We will be staying again.

Disappointing stay. Expensive, zero recognition of Titanium status and unfriendly fromt desk. Average hotel in average part of town charging premium prices. Only bright spot was the breakfast lady, who was very friendly. Will not stay here again

The property is clean and feels new. The staff is very friendly and helpful. Breakfast buffet is great, beyond my expectations. Down side, parking is extremely tight but great to keep car parked in safe location. About the room, a little small for my taste but McLean and comfortable beds. The a/c control was an issue being that I like to keep my room cool and has no individual controls. Therefore the hotel controls the a/c and was forced with a heater. When I contacted the staff about this, they suggested that I open the windows which I don’t like to sleep while hearing the noise from the outside and thinking that a roach or rat can crawl in through the window. I was shocked that being an American chain they don’t have individual a/c controls. About the location, centrally located , just. A few minutes away from Calle Laurel and many popular landmarks.