Hampton Inn Locust Grove

Trouble with checking as a 3 rd party Then we checked out they ask my name when we turned keys. Did not even have us registered in that room. Will not stay at this Hampton inn again

We were traveling with our dog and the room we had was at the end of the hall by a side entry door (Key required) this worked very well for us. The complimentary breakfast was good and most importantly, opened promptly at 7:00AM to assists our earliest possible departure. The hotel is in good condition, but the shower door did not want to stay closed while showering and the shower grout and shower floor did reflect some age.

Took a half hour to fix the double charge the front desk clerk did. Then there was a cockroach above the front door in the first room, then got moved to another room. Also, please fix the beeping fire alarm that was beeping last month when I stayed there. Last time for me.

The employee working the front desk was friendly. The lobby area was OK. That ends the positive comments. The elevator, hallways, and room were filthy. The carpets were stained. There was food everywhere. The shower was disgusting. The bathroom floor looked at though it hadn't been mopped in ages. The breakfast bagels were stale. There were no washcloths. We could only have 1 key as they were rationing them. I am amazed that this hotel is actually a Hampton Inn. It was more in line with what I would imagine a $40 a night hotel would be. Very disappointed in Hampton Inn not evaluating the quality of this hotel. I would never stay there again and I certainly wouldn't recommend to anyone. Yes, I read the lukewarm reviews...but for 1 night I had no idea it could be that bad. It was terrible.

When i checked in the FDC asked if she could give me 1 key because they were short on key cards. When i got to my room the FDC had sent me a text advising me to text if i needed anything. I immediately found all of the towels and wash cloths stained and dirty. It was like they were not washed from the previous guests, just refolded. SO DISGUSTING. I sent the FDC a text, no reply. I called Guest Services, no answer. I gathered all of the items and put them into a bag and took them downstairs. I was told they were out of wash towels and the large ones to dry off. So, i was given more dirty stained small size wash cloths. People were sitting in the lobby but they didnt look like guests. I later realized that there are homeless people living behind the hotel. That was the view out my window. I bypassed the breakfast bar because it looked disgusting. This hotel should not be open or branded as a Hilton property. I will never go back there!

Property was fine but they didn’t offer much for breakfast in the morning.