ALEGRIA Fenals Mar

The hotel has some redeeming features. The location is fantastic, just a short walk to the beach and close to plenty of shops. They also stored our luggage after check-out, which was genuinely helpful and appreciated. The pool itself is nice, and the surrounding area has potential to be relaxing, although it was often overrun with guests playing ball games despite signs asking otherwise. Unfortunately, most other aspects of the stay were disappointing. The bed was extremely hard and left me with a bad back each morning. While the room was clean, it had a musty smell and the noise insulation was poor. I could hear every conversation, shower, and toilet flush from neighbouring rooms, which made it hard to relax or sleep properly. The food was the weakest part of the experience. Dinner was particularly poor, with oily pastas, bony fish, and cold potatoes. Items frequently ran out and were not replaced. It was difficult to get drinks, and the ice cream disappeared quickly without being restocked. Breakfast was more acceptable but still quite basic. The overall atmosphere felt more geared toward young partygoers. Many of the guests appeared to be part of hen or stag parties, likely drawn in by the low price. If you’re looking for a calm or comfortable holiday, this may not be the best option. I would not return, though I will give credit for the convenient location, luggage storage service, and the potential of the pool area.

Rude Rip off run off Absolutely awful was tempted to go home early every day from the start everything about the place bar the reception all corridors had no cameras so glad I’m back home the only thing they did have was too many rules. Perfect if your over 70 or not English. They definitely don’t like English people feel like I need another holiday already and only just got back. Having to pay 2 euro for a little bottle of water so that we could get ice coz you can’t get ice without ordering anything Would not recommend . Although tbh it’s not their fault all Spanish seem to be that way out against English put off going Spain altogether it’s different when they are taking your money though.

The only good thing I can say about this hotel is the best part of it is the outside areas. Stayed recently and If I could have left earlier I would. Arrived to discover the only food available was at buffet breakfast and dinner in the night. Why advertise food been available during day when it's not. Had to go some where else everyday to eat which is not acceptable. If you hope to have a relaxing stay here you may forget about it. Beds were hard and as soon as you moved on them the creaking would wake the dead.In this day and age it's not acceptable for fire alarm to be goin off every morning around 6 and on the Thursday morning it went off 3 times. Not one explanation or apology from the hotel which quite frankly shows exactly what they think of their customers. The room was small and had no tea or coffee facilities which is very disappointing for a so called 3 star hotel. The bathroom was a disgrace and a health hazard. I think it was only suitable for a dwarf. Toilet was positioned behind the door where you had to literally squat down and then hope nobody opened the door and knocked you at as their was no lock. The bath is a liability and sooner or later there is goin to be a claim. It was very small n low and when you stepped into it, it felt like you were goin to go through it. It was also very slippy and no math or grab rail for safety. The shower over the bath was covered in rust and the water sprayed right out onto the bottom of the door hence white it was starting to disintegrate at the bottom. Tiles were disgusting and very shabby looking.Looked like they were from the 90s. If you are goin to replace tiles do it right and make sure they all look the same and grout them all. Overall bathroom is not fit for purpose or acceptable in this day and age. When I thought things couldn't get any worse I discovered that evening I had left my brand new hoody in the room on morning of checkout. At first I thought I had left it with luggage in room beside reception but after searching few times for it remembered I left it in room. Girl from reception came into room to see what I was doin and explained to her the situation. I asked her to contact cleaners and surprise surprise there was no hoody found in the room. I knew well they were goin to say nothing was found in the room so it wasn't a surprise to be honest. Over all was one of the worst hotel experiences I've had and would not stay there again if I got it for free.