Hotel Guitart Central Park Aqua Resort

Overall a lovely holiday. Travelled as a family of 5 Good points - great location, not too far from bars, shops and the beach but far enough away from the nightlife with young children. The hotel was lovely and clean. The rooms were basic but comfortable. Air con, small fridge and decent beds. Housekeeping changed the towels every day. Food was of a good standard for an all inclusive hotel. We ate in little Italy in the evening and never struggled to feed our fussy children. Pool bars served decent snacks and all the bars had proper glass bottles of Fanta and coca cola which was surprising. Estrella on tap and a small selection of branded spirits and a few cocktails were also on offer. The hotel grounds are quite steep but there is a lift to take you to the top. Staff were friendly and helpful but few and far between. Often only one person serving at each bar meaning there were long waits to be served. Reception staff were great in helping to book water World and arranging a taxi to omni park. Bad points - entertainment was karaoke 3 nights a week, dj music 2 nights and a professional show on friday and Saturday, both of which were enjoyable. Not a lot going on as far as I could see for children. There appeared to be very few activities during the day, water polo once which was taken over by adults and the ref ended up in the water playing - chaos that drove the kids out of the pool. Half of the lights in the room didn't work leaving it quite dingey. The pools are mostly very deep. The small pool at the bottom was the most suitable for us with children one of which not a great swimmer had a small shallow end. One lift broke down and was left out of order for 2 days. Hand rail on the stairs fell off and was just left. One Pool table out of order. The hotel needs maintenance but it didn't take away from an enjoyable stay.

Realised shortly after arriving that we had a dodgy lock / key card on the door. Went to reception to be told it wasn’t activated. Went up and down to reception to advise we were locked out of our room a total of 4 times. 2 technicians sent and multiple cards given with the same issue. No offer to change room when I asked to move. Reception staff advised all rooms are on the same key system so nothing they could do. We got locked out of the room multiple times with young children (wet from pool & late at night).. very annoying having to make the trip to and from reception to 3rd floor to try and get this issue fixed over the week. Air con also hit and miss. Only worked 50% of the time. Our friend on the 4th floor lost complete power in her room twice within the week. Couldn’t use any electrical and no lights on in room for the full 4th floor. No kettle in room or hair dryer. We had a fridge but my friend did not so she had nowhere to store fresh water for her and her young child. Very tiny rooms with hardly any space to maunavere around the 2 double beds (1 sofa / 1normal). Bathroom was ok. Entertainment was shocking and so was the food. Everything very cold but a microwave in the dining room. It was a free for all with very little choice. The breakfast was average. The bar size and tables provided around this area is nowhere near big enough for the size of the hotel or guest total. There are 100s of rooms at this hotel and the stage is no bigger than 8ft wide. About 20 tables so everyone just crowds around. Do not book if you have a baby in a pram or mobility issues. Hotel on a cliff side with the children’s pool in the very top of the hotel grounds. A total of up to 10 flights of steps to get to the splash park at the top of the grounds. Top gate left unlocked around children’s pool, toddler or child could easily wander away from a preoccupied parent straight to another section of the pool area (leading to a much deeper swimming pool).. the fact this gate has no lock on it was shocking. Especially as this pool is targeted at the younger children. Paper cups that go soggy after 2 minutes of having a drink. Plastic only provided to all inclusive members. Daughter got ring worm from the sheets. would not return.

I would not recommend coming here , the food was awful- uncooked. We have eaten out every night as it was that bad! The room we had was lovely except the balcony was extremely unsafe for children- there's a hole where they can fall through. The entertainment was shocking! just people on the karaoke every night which was terrible We will not be coming back here.

After reading all the negative reviews I was a little worried about coming here, but it's actually quite nice. Checked in easily, everything was explained to us about the layout and the drinks cards, which are quite common in Spanish hotels. Our room was clean and comfortable. The main pool area is lovely, lots of sunbeds, very good choice of drinks, and a snack bar where everything is made to order. The restaurants were fine, we could always find something to eat, and actually enjoyed it. I also overheard someone telling the chef about her allergies, so he walked round with her saying what she could eat or needed to avoid, so that was reassuring that they do care. Downside, i wouldn't like it here with mobility issues, i think the amount of stairs would put me off. On checkout we could put our luggage in a secure locked room, but as we had a late pickup there isn't anywhere to get freshened up, other than the toilets. But we had a lovely holiday, and would happily return.

This place is very big. The rooms are pretty basic ( no fridge in mine ) but clean and workable with a balcony. Pool areas are really very good, wonderful for kids deep enough for adults. Ignore bad reviews about the food it really is very good, varied and well staffed and clean. It’s a kids oriented place but you’ll be 5 mins walk from 100s of cafes and bars for an evening drink. 7 minutes from the old town with more of the same. Beach 5-7 mins. Overall ? very good value.

After reading the reviews, I was apprehensive to say the least about staying in this hotel but honestly, my experience was fantastic! Yes its basic in places and the room walls are quite thin but for the price, its faultless. Myself and my mother came for the rugby and it was perfect for what we needed. I personally really enjoyed the food, especially the Salmon one night and there was always a fair bit of choice. The pool snack bar was great for during the day and the choice of drinks on the All Inclusive was far superior than other places I had experienced in Lloret De Mar and Costa Brava. The staff cannot do enough for you and look after you really well, the location is especially good! We would definitely return.