Pula Suites Boutique Resort

Beautiful resort kept exceptionally clean. Spacious suites with everything you could need. Staff very friendly and nothing was too much trouble for them. Can't remember everyone's name but, in particular, Hans, Maximo and Mourad. As older guests a few more handrails would be especially helpful particularly at the indoor pool which we really enjoyed. The last eight steps only had the wall as support. A very relaxing break.

This was our third visit to this hotel which says it all really. If you want a relaxing break with great food and brilliant staff all round this hotel is a must. Some of the staff we met previously had either retired or left but it was nice to see some familiar faces (Hans and Manuel) it was also nice to meet new staff at the hotel who were just as friendly as some of the old staff The pool bar waiter (Massimo?) in particular was very friendly and helpful and gave us great service which was very much appreciated. I would have no hesitation in recommending this hotel and I really hope we can visit the hotel again in near future as it never fails to deliver a relaxing break

Really enjoyed our stay, suite was perfect with plenty of room. Food was good choice and first class. We hired bikes on receptions recommendation as there is a cycle route behind the hotel along old railway track which was fun to explore. The staff made us very welcome, especially Hams and Maximo. We didn’t go there for the golf next door, we only went to completely chill and enjoy the facilities and spa and it ticked every box. Even down to picnic prepared for us as we had an early transfer back.

Hotel with top location. Exceptional staff. My first vacation in Mallorca. All the staff were very attentive and helpful, including the lovely housekeeping and reception team. Our room was spacious, clean, and comfortable. The food was delicious. I look forward to returning to enjoy this hotel and the lovely staff, who were exceptional.

Good to know my reviews are read! We met a lovely couple who, when I mentioned this was our thirteenth visit, commented that they chose Pula Suites when they read my last review! They wanted to see why anyone would return so many times; they quickly realised and were very pleased they chose this wonderful retreat! So yes, our thirteenth time and what thrills us more than anything is the quality of the team, plus the fact that we’ve known many of them for all this time and they treat us almost as family! As with all businesses, there will be a few changes in staff, however at least twelve restaurant / bar and reception people remained from previous years and it was a joy to see them. A couple of new faces, who clearly have fitted in we’ll add to the vibrancy of the hotel! This year, we learned that the GM we’ve known for so long, had moved on. In his place, being everywhere and supporting his team, was the wonderful Pedro, the amazing owner! Chatted to him most days and were delighted to learn about his vineyard and that some of his wine was available in the hotel! Having spent many years in the wine sector, we pronounced the ‘Urooo’ white and ‘Fora Por’ red exceptional! These wines accompanied one of our three dinners in the fine-dining restaurant, S’Oronella; it’s our unwritten rule that we enjoy dinner in this beautiful space at least three times! The menu is so innovative and offers a modern take on traditional Mallorcan cuisine! What more can we add? We love Pula Suites! The peace and quiet; the quality of the suites; the spa and pool; the food and wine, but more than anything, the staff! We know hospitality across the world struggles with maintaining staff levels and even here, I would suggest there was a gap of say, one or two team members, but every member of the Pula team worked so hard to give the service we have come to expect over the years! Thank you to the following, and if I’ve omitted anyone, my apologies: Pedro (owner!) Salvador - deputy manager Hans - amazing Maître d’ Jesus - highly talented executive chef Pep - pool bar maestro Massimo - waiter Giovanni - waiter and bar Llorena - waiter and bar (best mojitos!) Mourad - waiter who always knows what wine we want Vivianna - waiter Gabby - waiter Guido - buggy driver and reception Antoni - reception Anne-Marie - reception The lovely lady who gave us beautiful massages! Julian - lovely new apprentice waiter - he started the day we arrived but was so much more confident when we left! All the housekeeping staff who greeted us every day So, will we return next year? I would say so! Peace and quiet, wonderful staff away from beaches and noise; what’s not to love! Gracias Pedro!

A wonderful stay at this splendid hotel. We stayed there for 10 days. Everything was great : tasty good quality food, very polite and helpful staff, fantastic hotel and restaurant management, house keeping at vey high standard. Will definitely come back one day.