Neuadd Arms Hotel

Great honest place - not the Ritz but straightforward clean, comfortable accommodation. Had two rooms and both did what they needed to. Lovely check in and restaurant / bar / food. Parked outside the front door. Grocery shop opposite to get provisions. Served Moretti in the bar. What more do you need.

Friendly, helpful staff. The owners are involved in the day to day operations, from manning reception to preparing the meals which gives a homely feel to the hotel. Our room was clean, warm and quiet. As a fussy vegetarian, it was great to have a range of dishes to choose from on the menu. The home made food was quick to be served and delicious. Puddings were also generous and tasty. We choose to eat in the hotel both nights of our stay. Breakfast was served to suit individual requirements. Would definitely stay again.

On the positive side the staff were friendly, the old bar quaint and the food pretty reasonable. The place though has seriously been run into the ground with a total lack of maintenance. The restaurant wallpaper is faded and peeling away from the walls. The sash windows are rotten and the ceiling stained from a water leak above. The stairs down to the basement toilets again sees wallpaper hanging off the walls, a worn out carpet and this before you get to the truly awful toilets. No wonder people use the side street! External door to kitchen open to busy main road gave an insight to the kitchen! No wonder only 3 star food hygiene rating. So glad we weren’t staying here as rooms look as bad. Busy only as the last man standing almost in town.