HENTIQUE PINECONE HOTEL

The surroundings around the hotel is very serene and close to most tourist places though you still need a car to go round tianmu lake on Liyang No 1 road. I love the bamboo sea forest the best! I was not aware that the hotel I booked was mainly for family with Children! We have a room with dinosaur blankets!

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

特地來溧陽騎行的，考慮了很多因素選擇了這家酒店，出門直接溧陽一號公路，騎完72公里爬升500多米之後回來直接泡個温泉♨️；沒想到居住這兩天裏各種小驚喜，服務人員態度熱情，讓人有賓至如歸的感覺，接駁車的史雪妹阿姨和大堂的王傑經理都做到了💯💯💯，最要表揚的是温泉的張劉紀阿姨，不光時刻提醒安全關注換毛巾，還拿來她家裡種的甜瓜分享，讓我們有非常温暖貼心的體驗

衞生：一開始看評論説榻榻米不乾淨，有點小擔憂，進去發現多慮了，很乾凈，而且拼的很密實，沒有縫隙，housekeeping都是上了年紀的叔叔阿姨，很熱情。 服務：可能因為是工作日錯峯出行的原因，去各個地方的接駁車都來的很快，最多不超過五六分鐘的等待時間。 特別想重點表揚一下主樓自助早餐廳的一位服務員：殷坤羣女士。我6歲的女兒説想給她打一萬分！原因有幾點：1.看到我們帶着小朋友，主動來打招呼，説要不要給個餐盒，可以打包一些小朋友愛吃的。2.餐盒有點小，看到不夠放又主動説要不再拿一個吧，送來的時候還給我們拿了三個酸奶並裝在了袋子裏，還放了吸管。3.給小朋友送了一個小戒指，小朋友不小心弄壞了，然後馬上又給了幾個，小朋友開心的不得了。帶孩子出來玩，有什麼比孩子開心更重要的呢？這位女士讓我們覺得涵田是小童友好的酒店，是歡迎小朋友的，小朋友是受到尊重和喜歡的。 環境：整個度假村的環境都非常好，乾淨漂亮。

酒店服務很好，經理王傑服務周到，提前發定位和每日提醒。榻榻米房間很大很乾凈，小朋友非常喜歡。早餐超級豐盛，活動也很豐富，可以玩無動力做手工騎馬開卡丁車。温泉也很舒適，人少景美，度假感拉滿。

位於涵田度假村，這個度假村裡面有很多不同類型和檔次的酒店，松果是其中之一，早餐非常豐富，到十點結束，預訂了酒店之後，王經理就加了微信，告知酒店具體的定位以及需要注意的點，服務很好；度假村很大，温泉酒店草餐廳遊樂設施都需要接駁車，做接駁車的時候，史阿姨和李阿姨服務很好，給我們介紹了度假村比較好的景點和遊玩的順序，還拍了旅拍，是由屹奇旅拍執行，真的太令人滿意了！攝影師很會引導，小朋友在他的指導下，每一張都很出片。