Holiday Inn Express & Suites Howell

Was an alright room,didn't like the smell from construction,(dust,paint) contractor wasn't there half the time that I noticed. Breakfast sucked,pancake machine always empty,no cinnamon rolls,eggs were hockey pucks and sausage skin was hard to bite thru,potatoes where mushy, oatmeal slimmy,staff was nice,bed was comfy,room clean,if you want breakfast well plan to be disappointed. Had to go across the street one day and buy breakfast because there was nothing left to eat at 845 am,thought that was part of my room cost ,

Stayed in holiday inns last 3 nights in Michigan. Considering it was a mess under renovation, it was the best one. Rooms were cleanest of 3. Service was good. Bed comfortable. Quite. Tanger outlet in walking distance. Easy in and out. Only negative comment was breakfast. Maybe it’s due to renovations not sure. Oatmeal so thick would not plop off spoon. Hard biscuits. Limited choices compared to others. Nice fruit.

We were in town for a sports camp and stayed here for the weekend. The rooms were very clean and the staff was extremely friendly and accommodating. Even though we had to leave for a camp before hot breakfast was served, there were bagels, breads, cereals, and cold items available to eat. We will definitely be staying here again if in town!

When we got to the hotel and walked in to the front, I was really confused because I saw a guy sitting behind a desk and it looked to be a Jacuzzi room. They were under ruction. When I asked the guy if he knew anything about restaurants? He was completely unaware of any restaurants. The carpeting in our room was filthy dirty And stained. The hotel showed individual bottles of shampoo when in fact, they were just bottles of dove that were hanging on the wall. Lastly, common They didn’t have any cinnamon rolls and the woman told me they only put four trays out of cinnamon rolls for the entire hotel. The only benefit is it was near, the outlet mall. I would never stay there again though.

I’m furious!!! No one told me that this hotel was under construction before booking. It was a disaster! Everything torn apart, plastic hanging everywhere! The check in was in a demolished hotel room, there was a bath tub in the check in area! The carpet was filthy! My daughter, Lisa, gave up 9000 of her HI points so I could get my room for $60.00. It was nasty. She should get her points returned! She and I spoke to the hotel directly, and no one mentioned renovations. I live in, Howell and had company visiting me from Indiana, so I booked a room, so I could spend more time with them. I was so embarrassed! They were just as upset as I was, and they had to spend a lot of money on their room. I will tell everyone I talk to, not to go there. If they’re going to book under construction, they need to tell people, and give them a discount rate……..Shame On You!

This hotel is garbage it is literally so foul. The floor looks like someone died on it. The bathroom is foul. This shouldn’t be allowed I wouldn’t send my worst enemy here it is literally like a prison cell. It’s so disgusting I feel dirty staying here I had to shower with my shoes on. The bed had crumbs all over it it is just so nasty never stay here. The couch had stains that resemble a body discretion on it .. it’s just bad the AC sucks anything that can suck does. Never stay here do not spend you hard earned money on this foul hotel

This property accomplished our goal for our one night stay of being conveniently located between a Friday funeral and a football Saturday, with nearby golf course and restaurants to fill in the time between events. However, as a regular customer of many Holiday Inn Express properties, the Howell hotel did not provide the consistent experience which keeps me a loyal HI Express customer. Many signs of a tired building were noticed throughout. It was a clean building, but a thorough freshening and attention to repairs is in high need. The area which was glaringly the biggest disappointment was breakfast. What is a Holiday Inn Express without a decadent cinnamon roll? It did not appear from the dining are setup that my favorite rolls are ever offered. The healthy part of my typical HI Express breakfast - oatmeal - was also not available. The Quaker Oats unit was displayed on the counter, but nothing inside. There was also a pancake station where the machine sat unused because there was no batter to put in the machine or fixings for potential pancakes. The muffins that were offered were stale; sausage was burnt. I was grateful to enjoy a bowl of Raisin Bran after all else failed - though no banana offered to slice over the top of my cereal. I would stay at this hotel again because of the location, but my morning check out would be followed by breakfast across the street at Leo's Coney Island.

After a very long drive through Labor Day traffic, it was late when we arrived at the Holiday Inn Express in Howell. We were tired and found ourselves in a non-accessible room. Jared Jones was working the desk and he went above and beyond to get us into an accessible room, even helping with moving the bags. He was cheerful and offered pleasant greetings to other guests. He asked about how we were the next day. He was consistently professional yet kind and friendly to everyone. He is a true asset to the hotel!

Though the decor maybe could use a refresh the entire place was clean and all ice and vending machines clean and working. The breakfast buffer was delicious and kept freshly stocked with a wide variety of choices. The Staff were all exceptionally warm and pleasant as well as competent. The bed and bathroom linens were fresh and clean. The frige and microwave were great! The available computer and printer in the breakfast room were very handy! The mattress was a bit lumpy but not all that bad and the carpet in the room had more than a few stains but none of it was bothersome.