Americas Best Value Inn and Suites Livingston

The lady at the front desk is extremely Rude! I could see the hotel is empty, it may be time to audit your staff. If that is the kind of establishment you’re running with the first impression a person gets is impatience, rudeness, and a lack of not only common courtesy but just plain old customer service, it’s a miracle this hotel is still in business.

Could not sit on the couch or the chairs in the room the only good thing in the room was the bed and the TV. The couch and chairs had stains on them in it and then in the bathroom they had part of the ceiling that was patched while not even patched. It was open. The room should not have been rented out at all.

I'll be back in this area in September and will definitely stay here again! This is a great hotel, (currently under renovations, which did not hinder my stay!), friendly staff, especially Sue! Great value. (Last year I stayed at LaQuinta across the street and it was *horrfic*!!)

Worst hotel ever!! Pervs everywhere! This was the worst hotel I’ve ever stayed at. Even the ghetto ones in Houston surpassed it. ‘Best’? Best at being the worst more like. We had to wait 1 and a half hours for them to check us in to the room, there was no breakfast other then some cereal bars and toast, they didn’t even refill the coffee in the morning. But that’s not all. The room we got was in total disarray. The tv wouldn’t work, the air conditioning stopped working not even an hour after we first came in, there was a used condom in the bathroom trash can so obviously the housekeeping was not doing their job especially because we ran out of towels, toilet paper and more and they never came to fix it. The pool was locked with a pad lock, we had to have an employee come unlock it, and then the guy working there, I didn’t catch a name but he was Indian, he had been watching my girlfriend the whole time we were all the pool, he wouldn’t stop staring, and then when me and her had our guy roommate come over he had stopped him and told him he was not allowed to come ever again because we only had the room booked for 2 people. But everyone else had 10 people in their rooms booked for one, it’s obvious he didn’t want us two girls with an guy in the room because he was jealous and wanted to see us girls in our swimsuits. Not even to mention them waking us up with the construction upstairs.

Property under renovation. Not breakfast seen. Parking covered with toilets, construction containers and other supplies. Bed was noisy when you moved. No water for a shower for my spouse. Have to drive around freeway to get anywhere.

Hopefully will be better later Despite the construction above us, I had a stain on the sheets, no water pressure in the shower, and the lobby did not fill the coffee machine that was stated and posted in writing at the front desk that would be available all day.