The Queens Arms Apartments

Quiet and peaceful apart from the first night when there seemed to be a party in the pub downstairs. Replies when questions asked were quick and efficient, took a while to check in but the apartment made out for it. Very clean ,tidy with everything you could need. Comfortable bed, a train station and little shopping centre very close to the accommodation, parking was also available when booked. The area is quiet overall and the apartment seemed taken care of.

Great location with a comfortable yet stylish apartment. Really comfortable bed. Great value for money. Nice and clean. Great facilities. Really friendly staff who are very quick to reply to messages. Had a great chat with one of the female employees who gave us lots of useful recommendations on where was good to go and what to do. Couldn’t have been more helpful. Thank you!

Two of us stayed in flat 4 for a work trip Apartment was clean and excellent location for the train station which links to Manchester airport and Liverpool City centre easily Bed and sofa bed were comfortable with plenty of bedding provided Would recommend

Tidy, clean and modern rooms. Good place for public transportation usage or Liverpool visits by car. Bar in direct vicinity but not too loud. Nice shopping opportunities nearby. We really enjoyed it!

On arrival this place is beautiful. I emailed the company - international inns Ltd with a huge compliment. However,,,, Sunday morning on departure we took the sheets off the bed to discover disgusting faeces and urine stains on the mattress. (Pictures attached) I emailed international inns again telling them about our disgust and feeling nauseous at the find This was the reply …. As you can see from the photographs the stain has been thoroughly cleaned and disinfected, the stain just will not come out, however the mattress is clean. This does not warrant a new mattress. Regards Danielle The mattress had clearly not been thoroughly cleaned otherwise the stains would not have been there. Not even an attempt to turn the mattress over or use a mattress cover. After asking to speak to the manager Danielle told me she was a director, then owner. In my opinion she handled this completely in the wrong manner. She clearly didn’t like to hear the truth and even said that I was rude! - what for bringing it to their attention? Spoiled a brilliant weekend In Liverpool.

The apartment was really nice and big. It has everything that you would need. It’s also very close to the train station, which is 15 min by train to Liverpool center. The check-in without any keys is also very convenient.