Name: Hope Street Hotel
Address: 40 Hope St, Liverpool, United Kingdom, 40 Hope St, Overseas, Storbritannien
Rating: 8.9

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When we arrived, we noticed we had been given a far inferior room than we've  ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC.

I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end  ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them.  Sorry but I thought they did.

Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there.

I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Morgenmad

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12.8km from Liverpool John Lennon Airport

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Udforsk billeder af 206 Hope Street Hotel, der viser værelser, spiseområder, badeværelser, fritidsfaciliteter og meget mere. Se hotelbilleder, der er uploadet af gæster fra verificerede anmeldelser.

206 Hope Street Hotel Billeder og fotos | Trip.com

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Hope Street Hotel billeder

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