Aloft Little Rock West

Let me begin with a little back-story. Previously stayed at an Aloft in Oregon which was a wonderful experience so we expected the same. And got the exact opposite. Check in; the guy seemed uninterested. No free water, did not tell us anything about food, or the in-hotel bar, or share any helpful info at all. When we got to our room it was freezing cold. So, we can just adjust thermostat, right? Nope! it's behind a mirror. We go downstairs to complain. Same guy seems reluctant to change our room. He says the mirror thing is a design flaw. Which really makes you wonder, right? Once in our new room there was a rubber band with hair on it in the bathroom but rest of room looked okay. Just here for the night. Good thing too, since the music from the band could be heard through the walls until 2 a.m. or later. Poorly lit hallways and dirty carpets in hallways. There are restaurants across the street but not a lot of options nearby otherwise. Could not find a good coffee place nearby either. Ended up going cross town. Aloft, so much potential and you blew it!

This is one of Marriott's "modern" hotels. There is very little storage for clothing. One bar with hangers in the entryway, two small drawers below the luggage stand and one small drawer in a bedside table. Seating is also limited to a corner banquette and one puff. On the fourth floor we were not disturbed by the nightly live music. Breakfast, not included in our rate, is a convenience store type "grab and go" in the lobby. The beds were comfortable and there was a nice big screen TV. The sink/shower area was separated from the bedroom by a large curtain, but the toilet area was enclosed by a sliding barn door. The hotel is across the street from a nice mall. It is a comfortable hotel unless you are attending a formal event -- don't know where I would have stored fancy clothes.

LOUD. TERRIBLE NOISE AT NIGHT. Not only can you hear the alleged music playing in the lobby ALL NIGHT LONG, the floor actually VIBRATES with the noise. Hotels are supposed to be for travelers, who have traveled at all hours of the day and night. They are NOT supposed to be nightclubs, yet that is what this hotel seems to be. Don't stay here. If you have an early morning flight, check out early and go sleep on the airport floor. You'll get more rest that way.

I had 2 reservations one for 2/27 & 2/28 and the second for 2/29 checking out 3/4. On 3/3 I checked out at 10am one day earlier than planned as my trip finished earlier than expected. I booked the nights with rewards points. I was told that I would not get the points back for the night of 3/3 because they have a 48 hour cancellation policy! I stayed for the previous 5 nights! I traveled extensively for business and never had this happen at any property. There are plenty of properties in Little Rock to choose from and in the future this will not be one.

This is a wonderful Marriott hotel! We stay at a lot of Marriotts, and we really like this brand. Most Alofts that we have stayed at are great, and this one is one of our favorites. The price was very good especially for a Saturday. We were able to walk to dinner (Sullivans Steakhouse) which was nice. They had a live band that was entertaining, and the bar area was really fun. There are all kinds of board games, shuffleboard, and a pool table. The room itself was clean with modern decor. This was night 79 of an 80 day roadtrip, and this was one of our favorite stays. Highly recommended!