SANA Malhoa Hotel

這是一家令人失望的酒店 房間設施老舊，上世紀90年代國人裝修的樣式。空調不開的時候也會嗡嗡作響，燈壞了，忽閃忽閃的。衣架掛鈎直接栓死在了衣櫃裏，好像怕人偷走似的。。。 不提供牙具，不提供拖鞋，這個你要説為了環保我也認了。。。 礦泉水衹提供第一天的一瓶，再要需要付款5歐，當地小超市1.5L的水衹要0.8歐好吧。。。 房卡和手機放一起會消磁，入住的時候跟我説了。。。但你們知道有這個問題，為啥不改進啊。。。 早餐還湊合，比較美味。 房間也算乾淨。 酒店在主航道上，每10分鐘都可以看到飛機低空飛行，有些吵 總之不太推薦，不值4心（除了價格是4心），2心頂天了，甚至不如漢庭。 最後發現房卡上的廣告，beyong your expectations，確實beyond，也太差了。。。

酒店老舊，位置偏僻，在半山很不方便，晚上坐鐵路回酒店地要經過陰暗的小路。浴缸設計很差，離地很高，易發生意外，有老人家同行不建議。最大問題係我發現有床虱在地上，我把他拍死了，很害怕跳進了行李箱會帶回家，這確實不能接受，畢竟我也住了三晚，酒店應安排滅蟲和翻新了，在里斯本不建議大家租這間。

酒店位置不在城裡，但是走路十分鐘有地鐵站可以到老城區時間不長，而且也因為不在城裡打車交通去機場之類的特別方便。酒店早餐都非常不錯種類豐富質量也可以而且服務特別好。SANA是葡萄牙當地的酒店連鎖，質量服務都蠻有保障的。酒店所在的位置就在飛機降落起飛的航網上，但房間裡邊隔音不錯，如果想看飛機拍飛機的話堪稱一絕。

房間乾淨整潔，面積夠用。前台服務熱情。葡萄牙英語交流障礙不大。 早餐是純西式的，還有蛋撻也很好吃。 不要從酒吧買水，兩瓶水15歐，旁邊步行十來分鐘就有超市，水很便宜。

A really well appointed hotel, conveniently located just outside the city's main area and in the business district, hence a little quieter. First impressions always count and walking into the hotel was a very pleasant experience. A beautiful high ceilinged lobby with the bar at the far end, it smells clean and fresh - as did every part of the hotel at all times. Guilherme gave us a fantastic welcome on Sunday morning, going above and beyond to give us information about the city, pointing out places on the.map provided and even rang a couple of places to check availability for us to have some lunch. We had booked a sweet, which was on the top floor. It was spacious comfortable and had just about three biggest bed we have seen! Breakfast is a relaxed affair, comfortable seats and well presented tables, great staff and really tasty food, again beautifully presented, and with more than enough variety. The fresh fruit was as good as I've had. The bar is relaxed and comfortable, with a good range of drinks and friendly staff a d there's a lovely atrium area, although smoking is still allowed in there. We made use of the spa one afternoon. It has a decent sized jacuzzi and a sauna and steam room, which was very hot! The only thing that nothing can be done about is the hotel is unfer the Lisbon airport flight path. Maybe in lower down rooms you don't hear it as much? However, night times are airly quiet, thankfully. As.orhers have said, if you're arriving by Metro, use Praca d'Espana station on the blue line and walk to the back of the hotel, entering via the car park. Thr Metro is a great and cheap way to get around and taxis are very reasonable too. Highly recommended.

Staffs need to be trained to be friendly and add smiles on their face. We arrived at the desk, there were 3staffs but no one greeted us to be welcome at all. They don’t even make eye contact when they gave instructions re internet use and breakfast location. Otherwise, I am impressed with the cleanliness. AC needs a stronger fan to make the room cooler. Need a layer of top sheet instead of just a comforter.

Staying here for 5 days delivering a training seminar. Hotel is easy to find, red line on metro from the airport then 1 stop on blue and a 5 min walk. Staff all very helpful and friendly. Room is spacious, comfy bed, decent air con and good WiFi. Nice touch on arrival some Portuguese cakes in my room. Quality of food has been great, lots of choice at breakfast, had some excellent meals in the restaurant. My thanks to Nuno who has looked after the training room and me, always on hand to help, he has made my job easier this week. All delegates happy with the food and drinks service. Would definitely stay here again.

I broke my toe and I’m unable to travel. This hotel will not grant a refund for my inability to travel. I have never experienced such poor customer service in my life. I don’t ever want to visit Portugal if the businesses only care about money and not their customers. I’m bummed that my plans have been interrupted by an injury but you’d think they would be understanding.

There was a bad smell of drains throughout the hotel which gave the hotel an unsanitary feel. Also, the decor was dark and depressing, which was disappointing when the weather was so nice. Also, people are SMOKING inside!!!! ABSOLUTELY DISGUSTING!!! I’ll be leaving a Tripadvisor on that.