Neya Lisboa Hotel

Neya Lisboa Hotel anmeldelser

Neya Lisboa Hotel

R. de Dona Estefânia 71 75 75 77, Lisbon, Grande Lisboa, 1150-132, PortugalVis hoteloplysninger
Neya Lisboa Hotel
Neya Lisboa HotelNeya Lisboa HotelNeya Lisboa Hotel
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Gæsteanmeldelser

8.9/10
Meget god
125 anmeldelse
Bekræftede anmeldelser
Placering8.8
Faciliteter9.0
Service8.8
Renlighed9.0
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Alle anmeldelser(125)
Positive anmeldelser(23)
Anmeldelser med billeder/video(3)
Fantastisk ophold!(10)
Rent og ryddeligt(6)
Negative anmeldelser(2)
Lam Yiu Ting
Standard-dobbeltværelse
Overnattede i apr. 2025
Rejs med venner
7 anmeldelse
7.0/10
Slået op den 24. maj 2025
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended. Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided. The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere. On the positive side, the bed was very spacious, which we greatly appreciated. Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Oversæt
Svar fra overnatningssted: Dear Lam Yiu Ting, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. Rúben PereiraFront Office Manager
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i maj 2025
Familie
3 anmeldelse
10/10
Enestående
Slået op den 14. jun. 2025
Thanks Mr. Ali for his great assistance and service that provided during our stay at Lisbon !
Oversæt
Svar fra overnatningssted: Dear Guest, It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Evelyn
Standard-enkeltværelse
Overnattede i sep. 2024
Solorejsende
15 anmeldelse
10/10
Enestående
Slået op den 2. nov. 2024
Small room but well equipped. Location is great , you can walk to most of the places. Breakfast is awesome!
Oversæt
Svar fra overnatningssted: Dear Evelyn,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company.We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Fatih Barin
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 10. sep. 2024
it was amazing experience. expecialy receptionist gentleman i dont remember his name, i think he is spanish. thank you somuch
Oversæt
Svar fra overnatningssted: Dear Fatih Barin,It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Maddi McDougall
Standard-dobbeltværelse
Overnattede i maj 2024
Par
6 anmeldelse
9.0/10
Fantastisk
Slået op den 20. jun. 2024
Clean rooms and friendly service. Little bit of a walk to the centre of the city and hilly so if you are not into walking perhaps not the location for you.
Oversæt
Svar fra overnatningssted: Dear Maddi McDougall,Thank you for the kind words about our rooms and service. We regret that you found the hotel's location inconvenient for the purposes of your visit to the city. However, we would like to inform you that there are frequent bus services in the vicinity of the hotel, allowing you quick access to the historic city centre. In future situations, we suggest that you consult the Reception team, who are available 24 hours a day to help you with any queries you may have. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
Mikalay
Standard-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
14 anmeldelse
10/10
Enestående
Slået op den 8. dec. 2024
Bardzo dobry hotel.
Oversæt
Svar fra overnatningssted: Dear Mikalay,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit. Rúben PereiraFront Office Manager
ANUJA PRADEEP
Standard-værelse med ekstraseng
Overnattede i jan. 2024
Familie
3 anmeldelse
10/10
Enestående
Slået op den 2. mar. 2024
Lovely hotel. The staff was very helpful.
Oversæt
Svar fra overnatningssted: Dear Anuja Pradeep, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
WongShirley
Standard-værelse med ekstraseng
Overnattede i jun. 2023
Familie
1 anmeldelse
3.0/10
Slået op den 9. jul. 2023
Not recommended this hotel not honest to accept Trip.com vouchers description for payment for 3 adults, as impolite staff excuse only one person reservation, hotel need me to pay 25 Euro each person X2 each night each room. The extra cost now settled with Trip.com
Oversæt
Gæstebruger
Standard-værelse med ekstraseng
Overnattede i jun. 2023
Familie
2 anmeldelse
4.0/10
Slået op den 8. jul. 2023
NOT recommended as hotel not honest when I check in, staff need me to pay two extra cost of my family members at 25 Euro each room each night just excused I have only reserved one person through Trip.com (my vouchers noting that costs cover all 3 persons). Trip.com failed to liaise with hotel staff and Trip.com agreed refund me back about 70% of total cost that but I disagree that I still negotiate 100% when I am back to UK.
Oversæt
sunshinecarey
Standard-værelse med to enkeltsenge
Overnattede i mar. 2025
Par
2 anmeldelse
10/10
Enestående
Slået op den 3. maj 2025
酒店位置很方便，早餐豐盛，房間乾淨舒服，性價比高。
Oversæt
Svar fra overnatningssted: Dear Sunshinecarey, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
CHOI38
Standard-værelse med to enkeltsenge
Overnattede i jul. 2025
Forretningsrejsende
23 anmeldelse
10/10
Enestående
Slået op den 6. aug. 2025
숙소 시설 깨끗하고 직원분들이 친절합니다 편하게 쉬다 다른 지역으로 이동합니다
Oversæt
Egidio Pasquariello
Standard-værelse med to enkeltsenge
Overnattede i dec. 2024
Andet
1 anmeldelse
10/10
Enestående
Slået op den 4. feb. 2025
Hotel eccellente, ubicato in centro della città, ma io non ero in visita a Lisbona.
Oversæt
Svar fra overnatningssted: Dear Egidio Pasquariello,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit.Rúben PereiraFront Office Manager
Abdel64
Standard-værelse med to enkeltsenge
Overnattede i jun. 2025
Par
2 anmeldelse
6.5/10
Slået op den 26. jul. 2025
Nichts Besonderes. Mitarbeiter sind bemüht.
Oversæt
Svar fra overnatningssted: Dear guest, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. NEYA Hotels Team
Tuiaara E
Standard-værelse med to enkeltsenge
Overnattede i jan. 2025
Par
4 anmeldelse
10/10
Enestående
Slået op den 7. apr. 2025
Номер чистый, комфортный, хорошая шумоизоляция. Нам все понравилось.
Oversæt
Svar fra overnatningssted: Dear Tuiaara E,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company. We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Павел Ру
Standard-værelse med to enkeltsenge
Overnattede i sep. 2024
Rejs med venner
60 anmeldelse
10/10
Enestående
Slået op den 3. nov. 2024
Всем понравилось. Хороший отель брали сразу 5 номеров. Хорошее расположение.
Oversæt
Svar fra overnatningssted: Dear Павел Ру,The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager