Lisbon Serviced Apartments - Madalena

Checking procedures was confusing. Email did not provide a clear instructions, said refer to instructions on the voucher, but no instructions found on the voucher. The room was too small for 3 people. Bathroom was extremely small. Same as the kitchenette Everything was clean. I feel for the size of the place, price was too much. I won't choose this place again.

Great location, clean apartment with all facilities you need.

The checking process for this apartment was the most painful part ever, they have left things to technology but their tech didn’t seem to work . After 30 mins call with advisor in middle of night finally we checked in our room., One miss at Trip.com’s side is that I was never provided the correct booking number starting with 6 which was to be used for machine check in which caused all the confusion and time wastage. The room and location itself were ok and walkable to most shopping, eating and attractions in Lisbon. We took apartment for 4 which has a double bed and 2 single sofa beds up and down , overall apartment is small for 4 but functional in small space.

Really disappointed for my honey moon trip This hotel room is under size Booked 34 sqm n give me 19 sqm Refuse to change room Toilet / shower super stink No air vent Bed is not queen size only 1.2 m Head board missing Lols like under construction The TV reception is bad Wall is thin Wall paint is peeling Totally not recommend

위치는 좋아서 어디든 걸어서 가능합니다. 다만 후기에서 나온 엘베문제가 여전히 고쳐지지않아서 20키로가넘는 짐을 4층까지 들고옮기느라 힘들었고 왔다갔다할때마다 계단 오르내리는것도 힘들었습니다. 그리고 마지막날 떠날때 바퀴벌레를 발견하였습니다.

電梯從入住的當天一直使用不了，apartment亦安排了我住4樓，曾發電郵要求換一二樓卻是回覆已滿房和無法預估何時可以修好電梯～由於我是過來出差工作，也拿了很多公司的物品，連續幾天的多次上落已經造成很多不便和很勞累。在退房的前一天已發郵請求酒店安排員工幫忙搬行李但卻一直收不到回覆（只有一個大的行李箱)，直到當天再兩次打他們的電話問及看到我的電郵有沒有安排那一位同事過來，卻被回覆”check later”然後就收線了。態度十分之不友善！ 這間apartment 最大的問題就是沒有二十四小時的前台(但他們電郵回覆是有的,可以隨時找他們幫忙,但我卻感受不到)；電梯也是壞的, 只有一位好心的房務黑人姐姐願意戚我的請求下幫忙協助搬行李,所謂的二十四小時前台員工沒有出現過！另外每一層的感應燈也不是全部都正常，在某樓層昏暗的環境中上落是十分危險，已發電郵跟酒店溝通但不察覺他們有處理。 最後附上疑似電梯修好但卻是用不了的圖～