Lisbon Serviced Apartments - Santos

Look the bed sheets was dirty the floor was dirty, the check in machine was not working we waited 30min for some one to come and help us check in after they came we was taken elsewhere for check in .

Exactly as advertised, fully furnished apartment! Hard to beat for price at this location.

The location of the apartment was perfect. There were many restaurants and bars nearby. You can easilily walk to the many points of interest. The apartment was nice, clean and well equipped. However, the check-in process requires the use of the check-in automat. Due to the fact that we did not receive the code from the host which is necessary to make a chec-in we couldn't have done it by ourselves and had to call. We finally received the number but the lady on the phone was very unfriendly and not willing to help when I ask for assistance in check-in she answered she has a large number of appartments to handle and she has not time.

The check-in at the hotel was time consuming as we were asked to upload every single guest's passport information on the spot using the QR code provided. This can actually be done beforehand if guests were informed before the check-in day. The city tax payment wasn't smooth as there was a problem with the transaction made on the phone and we needed to repeat the payment at the machine which caused us a double charge. It is refundable after contacting trip.com. Overall the room is clean and equipped with everything you need, just the check-in part needs to be improved.

It is perfect Clean comfort and well equipment with good position

This service apartment locates a very good spot. East to go to different bus and train stations. Only some minus on getting in to the apartment for self check in and always with sewage smell when you just back to apartment. Personally, it is not because from the service apartment, it is overall Portugal sewage system issue. As I could those sewage full of while city.