HF Fenix Music

A very comfortable stay. Comfortable mattress. Quite near the metro station at Marques De Pombal. Have to walk upslope for a short distance though. Not good for dragging luggage. Anyway, the flooring in Lisbon is mainly the same. Uneven rock floorings. Did not take their breakfas not use their amenities so no comments. Metro is near a huge park and city. Conveniently located.

Loved the whole experience! Highlights: Modern room/comfy bed/blackout blinds/good convenient technology for lighting, blinds/robes/location Brilliant, thank you

We loved our stay! The whole hotel (including our room) was extremely clean and staff on-site were lovely. Having the rooftop pool was amazing, and worth staying slightly outside of the main tourist hub. Very close to the metro to be able to navigate to whichever area of Lisbon we wanted to see.

Nice and helpful morning staff, good location Although they were doing room maintenance, they upgraded our room with problems.

Booked 2 rooms and whole family enjoyed our stay at the hotel. Arianna at reception was so helpful, the rooms were clean and bright, the location of the hotel was perfect as it was just minutes walk to Av da Liberdade and abt 25 minutes downhill walk to the Rossia train station. Breakfast was good with plentiful of items to choose from.. there's even Prosecco for you to enjoy.. Will definitely book the hotel again if I'm back in Lisbon.

The location is great, with plenty of bus stops nearby, making it very convenient to get around. There are McDonald’s and cafés within walking distance, so food options are easy to find. The front desk staff were extremely friendly and even helped me print my train ticket. The breakfast selection is quite complete and reasonably priced—better than looking for breakfast outside. I didn’t really like the bathroom design , it’s not convenient for hanging clothes or getting changed, and it can be a bit troublesome if two friends are sharing the room.

Hotel is clean and modern. Great view of the garden. Location is 1.5 km from the restaurant strip. A bit far to get a quick bite and walk uphill back. Closes to metro and bus station.

very good

The hotel was in a great location very near a Metro station and very central. There were lots of good restaurants near by, which were very reasonable priced. The reception staff were lacking and in need of much better training. They are the face of the hotel and if they are not happy smiling and attentive it leaves a very bad impression with customers. We found them to be very unapproachable and not forthcoming in their assistance. No smile, no cheer, no willingness to assist. In complete contrast Ruben who looks after the breakfast room was caring, happy, attentive and went out of his way and did whatever necessary to make your breakfast as joyful and perfect as possible. The rooms were clean and spacious although we did have an issue with a green flashing light in the room. I called down to reception and they told me how to resolve this. In general I would recommend the hotel but management need to resolve reception staff issues for it to be a great hotel.