Locke de Santa Joana anmeldelser

Svar fra overnatningssted: Hi there,Thanks for taking the time to share your thoughts! We're glad you enjoyed your stay overall and appreciated the central location. Sorry to hear there was some confusion about the cleaning schedule—at Locke, we offer a full clean every 7 days, with fresh towels and extra cleaning available on request. We'll work on making that clearer for future guests. We hope to welcome you back again!Pedro from Locke de Santa Joana Team

Svar fra overnatningssted: Hey there,Thank you so much for your kind words—we’re so glad to hear that you had such a great stay with us!It’s wonderful to know you enjoyed our location and found our amazing team to be friendly and helpful, especially during the unexpected power outage. We truly appreciate your patience and understanding, and we're delighted our team could support you through it.Your feedback on our amenities is also appreciated, and we’ll keep it in mind as we continue working to enhance the experience for all our guests.Thanks again for staying with us—we hope to welcome you back to Locke de Santa Joana very soon!Warm regards,Priscila & the Locke de Santa Joana Team

Svar fra overnatningssted: Hi there,Thanks so much for the kind words! We're thrilled to hear you had such a great time with us and enjoyed the vibe, the service, and our restaurants and bars. Can’t wait to welcome you back next time you're in Lisbon!Pedro from Locke de Santa Joana

Svar fra overnatningssted: Hi Davide,Thank you so much for sharing your feedback! We’re thrilled to hear you had a great experience with us and that you enjoyed our location, staff, and the room. 😊We appreciate your point about daily cleaning and will certainly take your suggestion into account to make sure this is clearer on the app but you can find on our website also.We’re glad everything else went well, and we hope to welcome you back for another fantastic stay soon!Best regards,Pedro & the Locke de Santa Joana Team

Svar fra overnatningssted: Thank you for the amazing review! We're thrilled to know that you have enjoyed your stay here with us! That's really what we thrive to achieve here, a place where you can feel safe and relaxed, your own home away from home. I can tell you really took a bit of your time to learn a bit about our history, for that we thank you❤️ Although we all know you'll have to come back to visit a bit more of our city and learn it's history. It was a pleasure to have you with us!Hope to see you again soon, Iago & Locke Santa Joana

Svar fra overnatningssted: Hey Bee,Thank you for your great review and the perfect rating across the board!We’re so happy to hear that you enjoyed your stay and appreciated the cleanliness, amenities, and service.Our team works hard to ensure that every guest has a seamless and unforgettable experience, so it’s fantastic to know that you felt well taken care of. We’re also glad you felt secure during your time with us—it’s always a priority!We’d love to welcome you back whenever you’re in Lisbon! Safe travels and hope to see you again soon!With love,Priscila & the Locke de Santa Joana Team

Svar fra overnatningssted: Wow! Thank you so much for the amazing review! We’re absolutely thrilled to hear that you loved your stay with us. It’s wonderful to know that you enjoyed our public spaces, design, amenities, location, and our super friendly staff like Pedro, who is always ready to brighten your day with small gestures, like the one for your birthday. These little moments mean a lot to us, and we truly hope you had a memorable birthday with us! 😊More than just creating great moments, we aim to provide our guests with lasting memories – after all, that’s what life is all about! 😊You now have a home here, so be sure to visit us again in the not-so-distant future!Cheers,Lourenço & the Santa Joana Team

Svar fra overnatningssted: Hey TK,Thank you so much for your amazing review—we’re thrilled to hear you had such a perfect stay with us!We’re especially grateful for your kind words about our team during the power outage. We understand how stressful such situations can be, and we’re so happy to know that our staff was able to provide the support and assistance you needed during that tense moment. Their friendliness and helpfulness are at the heart of what we do, and it means the world to hear it made a difference for you.Thank you again for your recommendation. We can’t wait to welcome you back to Locke de Santa Joana for another great stay!Warm regards,Priscila & the Locke de Santa Joana TeamWarm regards,Priscila & the Locke de Santa Joana Team

Svar fra overnatningssted: Hey there Jin!Thank you for the amazing review! We're thrilled to know that you have enjoyed your stay here with us!That's really what we thrive to achieve here, a place where you can feel safe and relaxed, your own home away from home.Hope to see you again soon,Iago & Locke Santa Joana

Svar fra overnatningssted: Hi there,Thank you for taking the time to share your thoughts about your stay with us. We sincerely apologize that your experience did not meet your expectations, especially regarding the service and the issues you encountered with the body wash.We take cleanliness and guest satisfaction very seriously, and we appreciate your feedback as it helps us identify areas for improvement. Our team is working hard to ensure that all aspects of our hotel provide a welcoming and pleasant experience for our guests.If you decide to give us another chance in the future, we would love the opportunity to make it right and provide you with a better experience.Warm regards,Pedro and the Locke de Santa Joana Team

Svar fra overnatningssted: Hey there Jack!!Thank you for the amazing review! we're very happy that you had such a wonderful time with us! That's what we thrive for, making your journey and experience an unforgettable one.Hope to see you again soon!With love,Iago & Locke Santa Joana Team

Svar fra overnatningssted: Hey there Wind!First of all thank you for the amazing review!We’re so glad you enjoyed your stay, especially our design, convenient location and our amazing amenities!It was a pleasure to have you with us!Hope to see you again soon,Iago & Locke Santa Joana

Svar fra overnatningssted: Hi Jefri,Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed the hotel’s design, location, and the atmosphere, as well as the service from our team. It’s always great to know that our guests appreciate the modern and relaxed vibe we aim to create.However, we’re truly sorry to learn about the drainage smell in your room. Please know that this is not the standard we strive for, and we’ll be investigating this issue with our maintenance team to ensure it’s addressed as soon as possible. We understand how important a fresh, comfortable environment is for a relaxing stay, and we sincerely apologize for this inconvenience.Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future.Warm regards,Pedro and Locke de Santa Joana Team

Svar fra overnatningssted: Hello there!Thank you for that amazing review!We’re absolutely thrilled to hear that you loved your stay with us, especially the kindness of our staff. More than just creating great moments, we aim to provide our guests with lasting memories – after all, that’s what life is all about!We hope to see you again soon!Iago&Locke Santa Joana