Xiangshui Bay ARK·Yuehai No.1 Seaview Hotel

The good: The manager, Stanley, was very professional and ready to help when we needed it. The sea view is the best I've had in Hainan. I came to this hotel again mainly for the view. You can even hear the waves from the room and see the stars at night. Many people complain about the breakfast in the comment section, but it's not bad at all. There's different kinds of fruit, bread, coffee, eggs and write a few other dishes. It's definitely not five star, but my girlfriend and I (she's Chinese and I'm Canadian) enjoyed a long breakfast every morning. There's barely ever anybody on the beach and it's okay to go for dip in the sea, but you're technically not supposed to swim in it. There's a an area about 700 meters from the hotel where you can find different restaurants. The pool is very nice but isn't heated. You can easily get around just walking, renting the electric bikes and calling a taxi to get to some hiking spots. We didn't find it necessary to rent a car despite being remote. The bad: You are technically not supposed to swim in the sea. The pool is too cold to comfortably swim in when the weather is not hot. The cleaning service does just an okay job on cleaning the room. There's no really good restaurants around that we could find. Although I find this to be a problem in most areas of Hainan. There is no real variation of food. There's no breathing in the rooms. Bring snacks because it's hard to find food in the afternoon unless you order from the town, but then you have to wait for it to arrive and the options are limited. There is a gym but with limited equipment.

fabulous this resort even it's getting much old from the past years of pandemic but the family room is good to live with a super big the terrace appx 30sqm, good sea view and beach side

I only stayed here for one night, but it was amazing. The staff was super helpful. I can’t speak Chinese and they were very patient with me. The room was super clean and the beach is just 50m from the hotel. Nice and secluded, not busy at all and the most beautiful views.

工作人員超級熱情，服務很好，還有微信可以添加管家，有什麼事隨叫隨到。前台小哥小黃非常好非常熱情，給我們升房到正中海景，晚上還看到了海上升明月！在房間裏可以聽到海浪聲，頭頂也有風扇，很海島風情，房間也非常大。 海灘美景很美（但是不能下海，非泳區），隨便拍拍都很出片，沙灘上走幾百米就有小酒館小餐廳（價格是景區價格），或者打車電瓶去2公里左右的鎮上吃，也有挺多選擇，或者外賣（不過基本都一個小時左右送到） 清水灣很安靜，私密性很好，去分界洲島酒店還會安排接送，挺不錯的。大堂有個小超市，需要 應急買點吃的用的也夠了。 唯一的缺點是，公區設施確實有點老舊，不能和5星級酒店比，並且可能淡季的原因很多設施並沒有啟用，但是總體而言是個不錯的居住體驗！洗漱用品和牙刷都有，毛巾床單都很乾凈。衝著這個價格和服務，並且和隔壁五星級差不多的位置，這個酒店是個不錯的選擇👍

一進大堂，前台主管黃先生熱情接待，帶我們去看了好幾套房型，滿足我們的入住要求！臨海別墅房的房間大，空間大，我們包了一層，設施齊全，裝飾華麗優雅，中西式結合的擺設，特別讓人喜歡！因房間離前台稍遠，一旦我們需要送些東西，服務人員會立馬出現，看得出平常訓練有素。酒店離大海很近，在屋內就能看見海，但海浪聲不吵到我們。酒店推出免費拍攝項目，我們選了拍海騎，一匹白馬配合我們拍了一個多小時，養馬人隨時維護騎馬安全，做的很到位！酒店還有接送服務，去景點指定時間來回接送，最後還能送動車站，司機服務態度非常好，讓我們感受到温馨！酒店地理位置好，處處是景，我們在酒店能多拍美照，拍日落、日出、泳池、椰林、很出片！這次入住體驗非常棒，來陵水，住悦海一號是明智選擇，我們會介紹朋友來的！

酒店的位置緊鄰沙灘，周邊景色超美。停車很方便，很適合自駕遊。前台工作人員態度也非常好，酒店的硬件設施略顯老舊，但軟配置很好，比如浴巾、毛巾、牙刷的品質都很不錯。