Silva Beach Hotel

We have just spent 11 nights as 3 separate families. The staff at the hotel were all extremely friendly and polite from the porter service, Ian the glass collector , to the reception and bar staff. The complex was kept clean and tidy throughout and was a lovely traditional style rather which added real authenticity. We stayed in an annexe room which we were quite anxious about however we were very happy with the size and the views. There is some music and noise but you are on holiday after all. The air con was the best we have experienced in many years. The all inclusive was pretty standard as to most hotels we have stayed in, it does get repetitive but always something to eat. This is not a child oriented hotel, there is no mini disco, kids club so hopefully isn’t advertised as one. Entertainment at night could be greatly improved the team work very hard but on very limited resource! Our main grumble was the sunbeds , there is no consistency around towels and the time people were reserving beds. Many days we experienced towels on beds for 3-4 hours with no one on them, this could easily be rectified. The bar directly across the road is an absolute must for late night drinks. Lots of places in working distance to visit. Sissy and the other dining room host were fabulous, helpful, extremely well presented and did their absolute best to find tables quickly. Great 11 nights we did our research into the hotel and area. There are many easy improvements that can be made if they are willing to spend a little bit of money, the area down by the beach with the day beds/old tennis court could be absolutely stunning if updated.

Perfect massage done by Stavros for almost two hours. The lady at the spa reception was very helpful and friendly. We booked for one more day after the relaxing experience

We stayed at Silva Beach for 7 nights. All inclusive restaurants are averaging. The young boy and lady at La strada were very friendly. animation team tried to do their best. But there are a lot of disadvantages. First: we travelled with 3 kids. They are all small and need our protection. We reserved two connected rooms and I insisted on it. When we arrived we were informed that they did not have any connected rooms. When I told them that this is not professional, the lady from room management team called me and started to shout that I have to APOLOGISE for that word. It was first time when I saw that hotel staff waited from me apologizes for their own fault. I even don’t know how this approach to guest can be fixed. I was shocked. But had no choice because my kids did not want to move to other hotel, they were too tired. But was very disappointed. Most of staff are not friendly. No smile, no good morning. Rooms are not cleaned on time.every day I called somebody and after it they tried to send somebody. I think it is because the number of staff were smaller for that amount of guests. Cleaniless can be improved. Especially in restaurants and beach. Facilities are not enough and need to be renewed. When we asked for toothbrush, they advised to go and buy from market. It can be only 3 stars hotel.

A really good holiday. Couple of small issue stop it being a 5 but we really enjoyed it overall. I will list the good and the few bad for those interested. Good: - Love the hotel layout and ambiance. Better than a giant concrete block style hotel. - Generally the hotel did not feel overcrowded like some big hotels can feel. - Pools themselves were not too busy - Pools are super clean - The watersports place at the neaby beach (not affiliated to the hotel) was great - Staff work very hard - Good selection of food and drink in the all inclusive package. Beer was decent. - Family annex room as a good size and nice view of the sea Bad: - 3 euros a night for use of the room safe does not feel like all-inclusive. Especially if you are staying to 10-14 nights it can add up. - Lots of loud music till 2 or 3am in the hotel next door. Nothing the hotel can do about this but it is something to bear in mind if you like your sleep! - Sunbed policy was a bit confusing. They say you are not alowed to leave towels unattended for more than an hour (which would be great) but lots of people do so we found it hard to get a sunbed. Then when we tried getting up early to reserve one they took our towels away, so I guess the only police it sometimes. - Food quality can be patchy - Wine in the all-inclusive is not great

The staff at the spa were very friendly and helpful. I explained the problems I am having with my back and legs and they offered some great treatments. The treatment I received was excellent, and I am already feeling much better. I would highly recommend to anybody to go and get a massage there. The spa was also very clean and tidy and I found it very relaxing. I

Unfortunately, this experience was not a very good one. Immediately upon checking in we were asked to give €100 per person deposit due to recent “destructive behaviour” caused by other young guests. This was not stated upon booking and a very rude way of being welcomed at 1am. The hotel itself is in a lovely location next to a stunning beach and not far at all from other shops and restaurants, which was a lucky bonus. There are three pools, one saltwater pool next to the romantic bar. One normal pool further down near the beach and next to the pool bar. And then down on the beach there was an ocean pool surrounded by rocks, but still with access to the ocean. These pools were all lovely, however it was very very difficult to get sun loungers as people would leave towels on them all day, and a fair few wouldn’t even show up but we were too nice to move them ourselves. The food was shocking most days which we were very disappointed about. There was mostly no variety and the quality of the food was mostly poor, forcing us to eat out most nights, which when you’ve already spent so much on the holiday it’s not ideal to have to eat out every night. The drinks were good and they had a decent selection of cocktails and were not made weak. However, the beer was not very good. The rooms were just about adequate, however the bathroom is tiny and barely any room in the shower, which caused me to have a few bumps on the shower handle as there really was no space. The staff were mostly nice and welcoming, and engaged in conversation often. There were only a small variety of staff who were a little bit ignorant and rude, however this was not too big of a deal. The entertainment at this hotel was poor, which made the evenings drag a little bit and resulted in a fair few of early nights. And there was very limited seating which was not ideal. Despite the hotel itself being disappointing, we still had a lovely holiday as we made the most out of it that we could. As I said before, there are loads of bars, shops and restaurants within a 20 minute walking distance both directions from the hotel which were all lovely. This hotel is ideal if you are planning on being out and about most days, but I definitely would not recommend if you are looking for a hotel-based holiday as it just does not seem worth it.