Boa Hotel

位置很好，但衛生不太好。一進房就有蚊，之後還發現有蜘蛛😢浴室設計十分奇怪，沒有任何浴屏及浴簾不是幹濕分離。已在trip .com　平台訂了很多酒店，是體驗最差的一間。加上連續兩間酒店平台也沒有按照預定remark通知酒店要開梳化床，酒店根本沒有預備，幸好酒店還算動作快，只耽誤了約15分鐘時間，看似小事但體驗感是真的差。

Cool sympa cool merci beaucoup de votre professionnalisme

Nice place to stay right near old town center. Staff is really kind, gives great recommendations and was spoke English for us French novices. Recommend exploring and getting lost, there are amazing resale stores in Lille that are fun to play around in.

Very nice hotel with very friendly staff. Rooms are very clean and quiet at night time. Has a very unique decor. Near a lot of nice bars and restaurants and not a far walk to the citadel and river. It was very reasonably priced for France in the summer.

Well, we didn't want to leave this place, but as we couldn't take it home on the Eurostar we had to check out after a great weekend stay. Stylish, comfortable, central, an impressive breakfast offer and the most charming and helpful staff. We would definitely return.

We had a wonderful short stay in beautiful Lille. The hotel was perfect and close to everything we needed. Staff were excellent, especially our Wonderful bar tender Margaux who made us feel so welcome, kept the drinks flowing (maybe too many!) and looked after us so well. Cannot wait to visit again and will be sure to come back to the hotel based on such a great experience. Thank you all and thank you Margaux for our drinks!

Very nice place! Very clean. Great location. Extremely nice employees. Walk to train station, walk to town. We were greeted by smiling happy employees who helped us with our luggage. Our room was nice, clean. A really nice bottle of beer was given to us. Great coffee maker too.

I arrived at this hotel durong the heat wave in June '22 and selected it because TA showed it as the top hotel in lille, with AC. During check-in, no mention was made about the AC not working. Upon entering the room, I saw a fan on full speed in a hot and muggy room. The AC control is there, but it has no power (like a prop). I asked reception to switch it on, but they said the AC had broken that morning and will be replaced on the day that I'm leaving (what a coincidence). I attempted to stay in the room but it was awful. The outisde temperature was 35C and the energy from the fans just made the room warmer. There was no restbite. I began looking at reviews and saw that people had made comments over the past year about no/broken AC. I approached the reception and challenged them about the AC being broken that morning even though reports say this has been an ongoing issue and he smiled and admitted that it hadn't been working for a while. This is false advertising! In addition to this, i found the cleaners pass within my bed sheets. (Picture attached). This opens every room in the hotel and i tried it on my door and on a room which i knew was vacant! Imagine had this gone into the wrong hands. I handed into reception who were apologetic and said the employee had left a few days before. I guess they dont deactivate employee passes 🤷‍♀️ I could only stay here for one night, i booked my remainding stay in the BW voyageur instead (a much better hotel, for a cheaper price) and I'm fighting to get my money for false advertising, which I am winning! In summary, do not stay here. I doubt they ever had AC and will lie about it. They cannot be trusted.

The hotel is in a great location for the old town and everywhere really. The staff were so helpful and so friendly and welcoming. They showed us where to eat and where the locals go. The room was clean and had a really spacious bathroom and comfy beds! Would definitely stay here again.