Qianxue Castel

One of the best hotels in Lijiang, free shuttle from the airport available. Nice service and location.

Choose to stay here because its a new 5stars hotel in the area. It is a really mixed feeling about this hotel. Let me list down the pros/cons. Pro: - right above lijiang ancient town - bed and duvet are super comfortable - they have bidet and heated floor!! 👍🏻 - room interior is beautiful and well equipped. So many free goodies. - the view from breakfast area is AMAZING. On good days You can see the mountain from there - their butler service is SUPER amazing! THANK U LI JIAHAO (and friends!!) for you excellent service during our stay. He is so fast, reliable and attentive. You all are the highlight of my stay in this hotel👍🏻 Cons: - its a physical challenge right from you get of your car. its above lijiang ancient town, so check in/out, go to ancient town or back to the hotel you have to climb/down stairsss. Travel with little kids or elderly? Avoid!! - unstable hot water for shower. The average weather was 1c during our stay, to shower with lukewarm water is a nightmare. - its a really small hotel more like guest house, and our room is near busy street that is very noisy! I can hear car honking even at midnight and as early at 6am😭. - breakfast is average - it was my birthday during my stay. The hotel did not give any attention at all, not even a birthday note, let alone a little cake. Our butler help my husband went buy cake late at night so I can have a little celebration 😅😅 - in my opinion it is more suitable to be called 4stars hotel. And price is too high I expect more benefits like any other 5stars hotels, yet other 5stars hotel price is 1/3 less (beside Amandayan obviously) compare to this hotel. Conclusion: I enjoyed my stay. But will not return here for my next trip.

We booked two rooms for family . Two different style of room ,each room got very nice condition and everything is new . Nice view at 2nd floor and big room at level one room. We Must Thank to all the staffs who provide us good services and The handsome boy LiHui take care of us very well and very nice guy. We looking forward see again soon

入住了兩晚的在麗江古鎮大水車旁的酒店 從落地到麗江機場 酒店的司機小哥來接的 這一路細心的講解 和旅遊的建議 非常的熱情和貼心 到了酒店的一路也都是服務員前來提着箱子上下樓沒有電梯 進到房間細心的講解房間裏的所有用品和電器酒店還做了空氣凈化和製氧系統 第二天我們去了玉龍雪山 每次出門都熱心的問候 去完雪山回來真的精疲力盡又受了一天的寒冷 晚上到了酒店剛洗漱好躺下 酒店知道我們今天去了雪山非常寒冷 特意送來了做好的雪梨湯 真的好感動 酒店的早餐有中式和西式的 中式的是特色米線 西式的是火腿和三明治雞蛋這些 （在圖 5 和圖 6 ）個人比較喜歡西式的早餐哦 酒店鮮榨的雪梨汁真的很好喝 衹能説麗江這邊的水果真的好 包括酒店裡送的果盤真的個個甜呀 住了兩晚我們要換到另一個酒店 也是司機小哥送我們過去的 真的一路講解這一路的故事和貼心的送了我們一份現做的玫瑰餅 一點添加劑沒有 送到新的酒店後還把我們的行李送到新的酒店前台 我衹能感歎這種酒店的服務是我住過最好的貼心服務 下次來還會繼續選擇嵌雪樓 ！（這裏要説一下很多評論裏的酒店上下坡問題 得知酒店老闆有跟當地的政府去商量想花錢去解決這個問題但沒辦法畢竟麗江古鎮的景區無法動 老闆也算是用心了 這個裝修也很有品味了 這個服務和這麼美好的景色可以接受它的上下坡問題 ）在這裏感謝你們給我們帶來了美好的回憶 希望你們也能越來越好

酒店給免費做了升房，城景絕美。。整個服務溝通非常順暢，很到位，房間裏用品器具都是很高級的，晚上廣場有活動，聲音很吵，酒店立刻報警，積極的去協調。非常推薦的酒店！

到達麗江站的那一刻 酒店的服務就已經開始了 接機師傅早早就舉牌等在出站口 一直感慨酒店處處是驚喜 除歡迎水果 管家細心服務外 房間的全套gao端衞浴 minibar也很是豐盛 細節真的太多了 需要一點點慢慢發現這裏的寶藏 酒店的管家們幫忙拿行李 真的很辛苦 酒店位於古城大水車旁邊 可俯瞰古城 早餐廳和茶室正對玉龍雪山 幾乎把麗江的景觀全部收進眼底 離店時管家還送了鮮花餅 酒店給我們留下了很美好的記憶