Anonym bruger
4. oktober 2023
This hotel is horrible. The staff are rude and impatient during check in. Some are even unprofessional, took us 30 mins to check out! We almost missed the flight due to the delay. There are also hidden charges you need to keep in mind, parking fee is 30 dollars per day, plus there is no guarantee to find a parking slot there, lines are all misleading and no plan to fix it, resort fee is about 36ish dollars per day. It’s kind of crazy to have parking fee on Kauai island, given how pricy the booking fee already is.
The bed is so soft that every morning after waking up, I have a sore neck and arms, very uncomfortable. The only thing good about this hotel is probably the location, it’s literally near the beach, but that’s it. It won’t cover the bad experience overall. Be mindful if you plan to book, especially with the price.
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