Smartflats - Pot d'Or

Great location and excellent place Wonderful! Great location. Excellent facilities.

If you are planning to party all night, this place is fine. But if you want to sleep, forget it. It's on a street with night clubs that are allowed to blast loud music until 6 AM and closing windows would not help.

This is an apartment without actual reception, only online service.Besides this, the elevator is occupied by a trailerand we have to climb up with the luggage, what is worse is that we found the door cannot be locked inside. The locker is not matching the hole. Then we tried to contact the customer service. They let us to wait for their feedback and refused to provide any other solution. After 1 hour we still not received any call from them, so we called them again, they were becoming so rude and still let us wait where ever we want, no solution and no mechanic repair either. That was quite late in the evening around 10 pm and we still didn't know where to live.we supposed they can provide somewhere else,but anyway we cannot live there since we feel unsafe to live in somewhere we are not familiar with the door cannot be locked inside. They did nothing but just repeadly said it was our choice to live there or not. Finally off course we did not live due to abovereason, it is not trustworthy. and we didn't receive any call/solution from them in the end.nothing! So by my lesson, pls don’t be cheated by their room pictures, it is in a terrible building with terrible service.

It was close to a squat. Broken glass n furniture in common areas. There were 5 hammer marks on the door where someone tried to break in to the apartment. There was a homeless guy living in the stairwell ffs. I had to leave n find somewhere else. Despite telling ******* all the they have failed to get back to me….

Sale ,toilette cassé qui fuit et bruit assourdissant de boîte de nuit jusqu’à 6h du matin Horrible

Appartement refait à neuf et propre, agréable, mais absence de finitions: manque des poignées dans la salle de bain et une qui était défectueuse dans la chambre. Absence de climatisation difficile à supporter dans un appartement qui se trouve sous le toit. Absence de communication et code faux à l’arrivée, nous avons attendu plus d’une heure pour avoir une solution qui est venu d’un autre vacancier ayant encouru le même problème la veille. Service clientèle difficile à joindre avec des numéros inconnus, nous avons cru être arnaqués. Dernière chose à prendre en compte c’est la situation de l’immeuble dans une rue garnie de pubs avec une musique étourdissante jusqu’à 6h du matin. Le privilège d’être à 5 min à pied de l’Opéra et de la Cathédrale a été complètement estompé par cet aspect car nous avons passés cinq nuits sans pouvoir dormir.