JUFA Hotel Schwarzwald

We were returning to this hotel following a stay before covid. The hotel has had new owners since 2021 and is part of the JUFA chain. We received a friendly welcome and details of the hotel were explained to us, we were given a menu to choose our evening meal. The room was very good with a balcony over looking the valley with beautiful pastural views. There was a good bathroom with an excellent shower. We had a problem with the basin which was fixed the next day. One of the main reasons for coming back to this hotel was the food, which sadly was not up to the same standard. Breakfasts were badly organised with food either not being put out or replaced when empty. The evening meal was 3 courses for 29 euros with a basic starter and a limited choice of main course, one night it was either chicken or fish curry. The hotel has a large pool which was fine but some of the ceiling panels had fallen out and not been replaced. The location is excellent and may be enough for us to come back in the future but the food needs to improve first.

We stayed at this hotel on 16th March 2023. I had stayed at this hotel previously with my son before it became "JUFA" and as my wife and I were hiking our way through the Black Forest, it seemed the ideal location to end our trip. The welcome we received was friendly, and we made use of the swimming pool and sauna, which were lovely at the end of a day's hiking. The rooms and facilities (including the swimming pool) seem a little tired. It doesn't appear that much has been done in the way of maintenance since I last stayed 9 years ago. The Sauna was the only exception, which appeared well maintained. Our room had a cracked sink, which when you consider that the hotel was not busy, you would think they could have put us in a better room with no defects. This was also the only hotel on our trip where we were given two single beds pushed together as a double. We were told at check-in that we could only have a fixed menu (halb-pension), which was understandable as there weren't many people staying. There were options for the main course, and I chose the Sea Bass (Wolfbarsch), and my wife chose the mushroom tagliatelle. The food was simply awful. The worst food of our trip. The tomato soup was totally salty, way over seasoned. Both our main courses were bland at best. The tagliatelle was a demonstration of lazy, unimaginative cooking. No sauce, just mushrooms cooked in butter, served with over cooked pasta (I would feel sorry for vegitarians staying here, if that is their only choice). I can't say exactly what we had for dessert, but whilst my wife's looked fresh, whereas mine looked like it had been sitting around for a week (see my photos) in any case both were equally in-edible. When this was raised to the waitress, we were offered no apology and didn't see her again. Breakfast was buffet style. I think somethings were not fresh, and they may have been served up more than once. The sliced cheese, for example, was curling up at the edges, which is not normal (especially as we were not at a late breakfast sitting). We were careful what we selected to eat. On a positive note the staff in general were friendly and we enjoyed the sauna and swimming pool. However, this hotel is way below par, and I would not recommend it unless there is significant improvement.We stayed at this hotel on 16th March 2023. I had stayed at this hotel previously with my son before it became "JUFA" and as my wife and I were hiking our way through the Black Forest it seemed the ideal location to end our trip. The welcome we received was friendly, and we made use of the swimming pool and sauna which were lovely at the end of a day's hiking. The rooms and facilities (including the swimming pool) seem a little tired. It doesn't appear that much has been done in the way of maintenance since I last stayed 9 years ago. The Sauna was the only exception, which appeared well maintained. Our room had a cracked sink, which when you consider that the hotel was not busy,

Schönes Hotel am Berg mit herrlicher Aussicht. Das Personal freundlich und hilfsbereit. Der Chef zugänglich und immer present. Das Essen und das Frühstück ist gut und reichlich. Die Zimmer sind sauber und ordentlich. Alles funktioniert.

Zimmer sehr groß und angenehm mit Kindern, besonders im Herbst, wenn das Wetter draußen nicht so toll ist. Personal im Haus ist freundlich und zuvorkommend. Leider ist die Wassertemperatur im Hallenbad relativ kühl. Der Spielbereich für die Kinder könnte auch ein upgrade vertragen.

L'hotel si trova in un paesino sperduto ma raggiungibile anche con il pullman. La posizione è stupenda e ha una vista mozzafiato sui prati e boschi circostanti. Camere nella media, pulite. Purtroppo non c'è l'ascensore e se si è all'ultimo piano si fa un pò fatica con la valigia. Ha un parcheggio per le auto. Colazione nella media. Abbiamo usufruito anche della cena a buffet con diversi piatti preparati, anche il risotto molto buono. Personale gentile. C'è un servizio bar e una piscina grande. Consigliato se si vuole staccare la spina perchè non si è disturbati da rumori o traffico.

Manutention Technik lässt zu wünschen übrig. Habe mich am einen herraustähende Nagel im Garten Pool verletzt und dass Personal war nicht sehr hilfsbereit sondern sehr unfreundlich. Essen nicht sehr appetitlich und Service mit Besserung potential. Trinkwasser in Wellness Bereich wäre auch nicht schlecht!