Chara Hotel

Location is good, but Poor cleaning service, smelly room, old towel n smelly.. toilet a bit dirty, poor safety in room door key and big hole into the door.. room was big…room a bit old, and bajet hotel.

Booked the suite for three nights, thinking the amenities within matched my needs. When I reached in the evening and upon entering the room, I was greeted by a huge cockroach just outside the toilet. The toilet had a smell that wouldn't go despite daily housekeeping and me buying an air freshener, and the shower water flow was inconsistent. Third evening, came back to find another huge cockroach at the toilet sink and two small ones at the shower area. The A/C in the dining area leaked, and there was a puddle on the floor. There's no concierge or anyone to assist with my luggages, despite having to go up and down a small flight of stairs to reach my suite. I hope the hotel looks into making improvements.

Good location Friendly staff