Gæstebruger
31. januar 2023
22 June 2022 08:51 To paraphrase - Do Not Stay Here! This is quite literally the worst Hotel I have ever encountered. They bill themselves as 'cycling friendly', some hope! We were a group of 10, 9 cyclists and myself supporting. The person booking the rooms had real trouble in actually convicing the new management that we had 5 double rooms booked, they stated they were full and could only accommodate us in 4 rooms (funny that most booking sites still had availability???). We also booked evening meal and breakfast...... which was a saga in itself. I arrived about an hour before the cyclists to drop the luggage - it took about 30 minutes for them to actually acknowledge that we were booked in, but denied that we actually had a meal booked and the restaurant wasn't actually open. After the cyclists arrived they did agree to provide us with food (it turned out there was another coach party already booked in for food???). Now to breakfast, they wouldn't provide any breakfast, as although we had agreed the night before we were having breakfast we hadn't paid up front, even though they hadn't asked for payment??? The place is a shambles, the 'manager' is possibly one of the most inept, arrogant and argumentative people we have ever had to deal with, it's disorganised and the services (beds/ bath/ showers etc) in some of the rooms were appalling. The place needs an overhaul, from the facilities to the management. At least Fawlty Towers was funny!
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