Premier Inn Leicester City Centre

房間設施簡單老舊，但是地段不錯服務也可以。停車收費不是免費，24小時收£7。早餐現在是£10.99不是£9.5。請平台更新

比較乾淨整潔 但我住的畢竟是地下室

Great Location! Met by a Team Member who had a little "attitude" which was not the best welcome. One of the key cards did not work: seemed too much like hard work for them to issue another? Premier Plus Room: no teabags, blood (or some similar stain) on Pillow and light fitting hanging from the ceiling!! if this is the "PLUS" rooms you can keep them. Breakfast was as expected and the Team at Breakfast were super friendly. So, in need of some attention but overall OK.

The service at breakfast wasn't amazing. They were clearly very short staffed with only 1 or 2 staff trying to clear tables and manage people arriving. I later saw plates and dishes stacked on a corner table waiting to be cleared. In the end, the staff member told me to go ahead and have my breakfast, and I could pay afterwards. There was no scrambled egg. After I'd had my breakfast I looked for the staff member but couldn't find her. Instead I went to reception and stood there for 10 minutes but nobody came. Fortunately she did catch up with me. Despite being very pleasant to speak to, it's clear the botel is under-resourced. Not the front line staff's fault. In addition the lifts are very slow, and sometimes you can stand there for 5 minutes or more waiting for a lift. Needs improvement.

What can I say where do I start hotel is situated in the heart of the town centre you can’t miss the colourful building the staff are all amazing Toni the assistant manager is so helpful she went and above from check in to delivering balloons to my room to serving us all at the bar the woman definitely deserves recognition for all her hard work the guy a the bar blonde curly hair was amazing polite and always hands on to help me and all the family can’t thank receptionist Niaomi for all her help in our booking our pi wow gifts in the room she went above and beyond to help and make my daughters 30th special staff members in HK wish u had got there names they were great kept rooms immaculate hotel is a great place to stay

Stayed here as part of a cycle trip, advantage being that at Premier Inn left you can store bikes in your room! Room as expected for such a hotel, no complaints, though best view over the city is from the corridor near the lift! Breakfast all ok, plenty of it for cycling! The one rather unnerving thing is the lift. As we arrived a lot later than planned, we thought the self check in would be quicker. Got the room cards, went to the lift. My wife went up first, almost to floor 8 but then came back down again. Tried again in the other lift, same thing happened. We were tired and this was a stress we didn't need, especially as there's only two lifts and long wait for one! Seems like we weren't the only one to be issued with faulty room cards by the self checkout! Got sorted at reception but the whole episode took over half an hour! So, advise to others is to check in with the desk, not the machine! That being said, no other complaints, handy for the city and for the train station if you need it.