Park Plaza Leeds

Convenient location, right next to station, The body wash and conditioner is not refilled and almost empty, which makes me doubt whether room cleaning is done well after each check out. Staff is nice and helpful

We had such a great time! The staff gave us a free upgrade for my birthday and I felt so happy and so spoilt! Amazing time. Amazing hotel. We went to a nice coffee place right next door too.

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️