Aloft Leawood-Overland Park

Dee and Myshia took great care of us! They went above and beyond and made our overall experience top notch! We arrived late and they could have turned us away, but they were more than happy to help us. Both were very personable and we enjoyed getting to know them. Aloft is lucky to have them both!

Clean, comfortable accommodations in a great location. Shout out to Myshia for her attentiveness, friendly nature, and overall helpfulness. Every hotel needs a Myshia at the front desk. Workout space is decent for a hotel, add a spin bike and I’ll smile. Great atmosphere and staff.

Shout out to Myshia the "Night Audit" who sprang into action to get me a new room in the middle of the night when some other guests were so rowdy and loud they overpowered my white noise app. She handled the whole incident with a(n admittedly cranky and exhausted) guest with aplomb and a sense of humor. This is old school hospitality at its best and Marriott would be smart to put her in a bigger role, IMHO. Anyway. the hotel has some quirks but it's the people that make the difference in a stay. Kudos Myshia.

3.5 stars! Love aloft hotels! Great amenities and good vibes! Unfortunately, the woman who checked us in was not very friendly. She didn’t give us any information about the hotel, just handed us our key and told us our room number and that was it. The bar was closed which was also unfortunate! The location of this aloft is great. Try Verdigris cocktail bar and Bamboo Penny!

Great location, trendy design, friendly staff. However, some minor things ended up having a major impact. Mainly, I could not keep the room at a comfortable temperature. I set the thermostat at 72, and the AC would cool the room to 70, and then the HEAT would kick on to bring the temperature up to 74. Having the heat kick on when it's 90 degrees outside is quite uncomfortable. Also, the water temperature in the shower was not very precise either. The hair dryer provided was very weak, and I was disappointed to find the pool was under renovation when it was listed as an amenity on the booking site. Parking was not very convenient.

Nice rooms. Friendly staff. Good atmosphere. Hotel is a little dirty in the hallways. Parking is free. But about a half-block away. There is a beautiful outdoor seating area and you can sit outside with a glass of wine or a cocktail in the evening.

First, the people who worked at the hotel seemed nice. It’s in a nice location and, by suburban Kansas City standards, it’s amazingly walkable. I stayed there about 14 years ago and, back then, it was lovely. This time, the Wi-Fi was OK. No one mugged me. But, this time, there wasn’t any hot water for the two days I was there. For brief periods, there was water lukewarm enough not to hurt. The hotel people didn’t warn me about this ahead of time. I didn’t rent a car and I was too busy to get another room, so, I was stuck. The pool was out of commission. The room was sort of clean, but worn, and there were crumbs on the counter near the coffee station. The hotel gave me half off, but then they added on $100 in mystery charges, so, as of now, they’ve only cut my bill $50. Maybe the problem is just COVID plus Sprint being sold, but the property is in such weirdly bad condition that I wonder if there’s some interesting story about why it’s such a mess.

We planned a 24 hour date locally and stayed at this hotel last night. We had so much fun until we went to bed. The mattress was like a sack of hay. We hardly slept all night. We selected a Marriott property because we own a “Heavenly Bed” which the brand supposedly uses. This morning we are both in major back pain. The shower had no shelf for your items and the body wash dispenser wouldn’t work. The front desk person absolutely had no concern for our satisfaction. We won’t stay again. Can’t wait to sleep in my own bed!

I've stayed in Aloft hotels before but since I live close to this one, and have rarely had the need to stay here as a result, I never had the chance to review it. However, due to an upcoming medical procedure (some will know what I mean) I needed a night without being disturbed and this hotel got the nod, prior to going to the hospital in the early morning. I love the concept. I stayed in a fine example in Reno that was new, and first class; well thought out, interesting, quirky design and very friendly staff. This example, sadly isn't as new, and it looks and feels tired as a result and is, quite desperately in need of a revamp in my view. It doesn't help that the service I received was also somewhat wanting. More details are required and here they are. It's an interesting layout. One enters on the ground floor, but the reception is on the first floor (using British designation of floors!) and it is here that the first metaphor for the hotel becomes apparent. Upon entry there are a range of leather-clad chairs/recliners etc. but one of the most prominent has a rip in the leather. Not sure how long it had been there of course but still. Also, in this autumn season, this are is replete with blown in debris and leaves from the surroundings. Minor, but sets the tone. One goes up to reception via stairs or elevator and the reception area is nice. It is large, with a range of furniture and tables and looks like a good place to work or relax. There is a pool table etc. and this is the positive of Aloft in that it is different from your typical hotel and well laid out. Now, admittedly, I was there early for check in but the reception associate was on the phone and kept us waiting for about 5 minutes whilst completing the call and that's perfectly fine, but our presence at the desk went unacknowledged the whole time when it is perfectly possible to simply cover the receiver and say: "I'll be right with you" or similar and that didn't happen. Also, once we were helped, it was efficiently done, but somewhat dour and unsmiling. Again, minor, but illustrative of the overall vibe I felt. The elevator to the room was also pretty dirty; stained carpeting, leaves and outside detritus in there too. The room itself was fine. Not as innovative as the more modern ones but fine. Upon entry, the shower and bathroom area is to the immediate right and works just fine but looks fairly formulaic compared to what I've seen before in Alofts, but it's all good. The bedroom area is on the other side of the wall to the bathroom and the large bed was very comfortable. I was off and out very early in the morning so I didn't have any more staff interactions so the check in experience might have been a one off thing. So, over all, I would stay here again for sure, but I confess to a level of disappointment compared to my previous Aloft experience and, far be it from me to make suggestions, but I think this property needs some investment and/or a change of management or more