Druids Glen Resort

While this place is a decent enough hotel, it's by no means a 5 star hotel, 4 at best. Go down the road to Powerscourt and they'll show you what a 5 star hotel is. Came home yesterday after 2 nights there. Room was lovely. Food was fab on our first night in the garden rooms, 2nd night was OK. No flavour whatsoever from the orrichiette pasta, just pure bland. Breakfast on both mornings was just lousy. Food in the hot holds were stone cold. Said it to the manager, but it was still the same the next morning. Opted for the porridge instead, that was basically gruel. There are too many bad reviews on TripAdvisor about the breakfast, that you would think the head chefs would actually do something to correct this issue. Something this hotel is missing, between breakfast and lunch, is a coffee bar. I love a flat white or a cortado. I went looking for a coffee after breakfast had finished but there was nowhere to get one. I had asked the concierge where I could get one and he was willing to and try and get one for me, I told him it was fine because it actually sounded like hard work. That's not on him, he was lovely, I didn't want him to be going out of his way for just a coffee. All that lobby space going to waste, you'd be cleaning up with a coffee bar/menu. I had to go all the way into town just to get a decent cuppa. Booked into the spa, had a lovely guy do my treatments on me, I cannot remember his name but he was just wonderful. An absolute delight and amazing at his work. Pool was fine too, my son had a great time both mornings in it. When we were in the elevator yesterday morning heading for breakfast, it suddenly kept slamming like it was about to go into free fall. It did this 3 times and scared the living daylights out of myself and my son. Went to reception about, they didn't seem too bothered. My son for the rest of the day and since we got home has not stopped talking about how frightened he was in the lift. My son is autistic and this triggered him a great deal. Maybe in future, if something like that happens again, you go out of your way to make sure your guests are actually OK instead of saying "Oh sorry about that". I definitely would not be in a rush back.

A really disappointing dining experience. Even though we had a reservation (made at the time of hotel booking), we were waiting almost an hour to be seated. It was frustrating seeing other guests, with a reservation later than us, being brought to their table before us. We were asked to wait for a table to be ready, but we were completely forgotten about. And we weren't the only ones. It has really left a sour taste in our mouth.

Booked a family stay for 2 nights. While in restaurant, I found a short hair in my food. The waiter brought it into kitchen for investigation, and came back out and said that it was my hair but I 'could still have a dessert on the house if I wanted'. This was very disappointing in a 5 star resort to be accused. The general manager spoke to the waiter and apologised but still said 'well he said it was your hair.' This is not the service you expect from a 5 star. Playground is 'falling apart' and needs to be updated. Bar area was all booked up for dinner and we did not have anywhere after dinner to go to have a drink. I found it strange that the hotel would book up the whole bar and leave nowhere but the reception area (away from bar) for the customers to enjoy a few drinks. The pool was nice and so was the room. Food was lovely too. I was just disappointed with how things were handled on our first night. This hotel does not meet criteria for a 5 star in my opinion.

Lovely location with fabulous grounds not far from Dublin. Rooms were very spacious and spotlessly clean. Great bathroom with bath and separate shower. Nice lobby area and good bar. Very nice out door seating area. Staff and service was very good throughout our stay. Great pool!

Really top class hotel, food was excellent and service exemplary. Only downside was hearing the exercise class emanating from the gym at 7:30am. Keep the doors closed / turn up the air conditioning inside the gym if people are too warm!!!

Warm friendly helpful staff, stunning location and grounds, fantastic value, professional and high quality