Eagle Ridge Inn

We dined in Le Claire, then decided to stay the night before driving home to Minnesota. I found this place online, got the driving directions and headed over there on Thursday, January 4, 2024 about 6:30 PM. The directions led us to behind the Comfort Inn in a vacant lot. Whaaaaat? So I went inside to the Comfort Inn to ask directions of the Eagle Ridge Inn. Lo and behold they had a sign that said, register here for the Eagle Ridge Inn. So we found out that both places are one building but separated by walls.. can't get to the other from inside. So the weirdness does not end there. The entrance was around to the side of the Comfort Inn, it was dark and barely lit. The lobby was empty, like out of business. We went to our room, #126, which was very large but the layout was very strange. Like 2 rooms in one space. This could be made into a nice 3 room suite, but as it is not very cozy. Of course in the morning, we had to go back outside and into the Comfort Inn to have breakfast. The breakfast was no very good at all, and bad coffee.

the comfort inn (old super 8) was good , nice location , would stay there again but book direct not thru a travel site , what i did not like was the fact if i couldn't go or had to cancel, i would not get money back and there was no contact info with trip adviser to talk with anyone

breakfast was nothing much, toast, cereal, waffles and coffee or juice. stayed 2 days and always went somewhere else for breakfast. internet connection was a pain. phones connected ( iphone and Android) but Samsung pad would not. Rooms were clean. No USB ports in room. Room coffee was awful.

Clogged toilet, no public restroom, management didn’t seem to care. Maintenance guy was nice and seemed more caring than manager. Check your fridge and microwave to see if they are working because ours was not so food and drinks were no good come morning.

It was a bad experience, bugs in the room, need to invest in new beds, bugs in the bathroom and in the sink, very noisy, room was very warm when I arrived, not your typical Continental breakfast.. need to clean out the ashtrays around the building more than once a day. The best part of my stay was the associate greeted me & checked me in… great personality!!

Traveling to attend my 4 year old son's funeral, and was double-charged for our booking. Things are very stressful right now and I don't have time for this. I called them about it 24 hours ago and still have yet to receive a response.