Hotel Oberland

服務很好 前台服務態度非常好

很棒，當時是看到一個視頻號裏，出現過這個酒店，就按照去找了，沒想到真的找到了

很滿意，前台服務很熱情！離火車站就幾百米很方便。

We stayed in the crystal annex building. The room was plain, but large and comfortable. The balcony was huge and had an absolutely amazing view of Stubbach falls. The staff was friendly and helpful. The shower is a little funky, and the shower head kept sliding down but it was fine to use. The breakfast leaves a lot to be desired but it’s free and at least gives you a little something to get your day started. Would definitely recommend this hotel to anyone looking to explore this beautiful area.

Room itself was okay (nothing special), but the self-check-in process is woefully deficient and management in the morning was quite poor. We arrived at 10pm after a long day of driving and the check in machine gave us errors on each attempt (despite charging our credit card 135CHF each time). We then had to phone an agent and it took us almost half an hour to check in, which is ridiculous. Then, the next morning, it turned out the booking had been made for one person instead of two, so the manager insisted we pay a 45 CHF surcharge (which doesn't make sense for just an extra breakfast) even though the price posted online was significantly cheaper. I didn't agree with this, but the manager then force charged my credit card and was terrible to deal with. Would avoid this hotel.

Once again we booked a tour with Stephen through Essential Ireland Tours, but this time we took our adult children. Stephen is so knowledgeable and truly gave us an experience so magical, I know our kids will never for get it. He took the stress out of knowing which train to take where and handled all plans so we could just enjoy our time in Switzerland. Hotel Oberland is a cute little hotel smack dab in the middle of town and has the most welcoming staff. They were all so nice and the food & desserts were AMAZING! Hands down, BEST food in town. They also make the best Hugo's 😊 Breath taking views from our balcony and could hear the cow bells in the distance along with the birds chirping. A scene straight out of a movie if I say so myself. Absolutely would recommend visiting.

I chose the Hotel Oberland for our home base while visiting the Jungfrau Region of Switzerland and it worked out great! I booked a family room well ahead of time, which was actually located in an annex building across the street from the main hotel. The room is very simple and not at all decorated in an interesting way, so don't expect cute Swiss decor or fluffy duvets (like I was hoping for!), but it was a large room, very clean, and had a balcony, so it was fun to be able to sit out there. The location of the hotel is great-- very quick walk to the train station, and walking through the Lauterbrunnen valley is absolutely stunning! The breakfast buffet is very good-- plenty of stuff to choose from to help you start your day of exploring with lots of energy.

Loved this super charming and homely hotel. Very clean and tidy. Breakfast was complimentary and is hearty with eggs, fresh fruit, cereals, coffee tea and a variety of cheeses and meats with local bread. Check in was smooth and easy and the location is ideal within a 5 min walk from the train station. There is a laundromat within a 2 min walk from the hotel ( only takes Swiss Francs btw) The hotel is on the main thoroughfare and is within a 5 min walk to many restaurants, and the grocery store ( coop) Do not miss eating at the hotel restaurant ( house salad and the carrot ginger soup esp) Restaurant is open Tuesday thru Sunday only. The room keys open the front door( if you come back after the front door is closed and the reception staff are done for the day) and your room lock. The best part about being in this hotel apart from being in Lauterbrunnen, is the staff at the hotel. They are warm, friendly and very very sweet Special mention has to be made of Ms.Barbara, who is the sweetest and most efficient young lady. She always has a smile on her face , and is fantastic to be around. Thank you Barbara for making our stay extra special. We will definitely be back ..

This property is phoning it in on all levels. Our room had debris on the main room and bathroom floors from not being cleaned and two outlets were not functioning. We were charged for our 'reserved' parking place; however, there were no available spaces. We had to drive further into the valley to pay yet again for lot parking and walk back our luggage in the rain. Our dinner reservation - 20+ minutes for anyone to come to our table. As we attempted to order, we were advised that the items were unavailable (about 1/3 of the menu). The rosti that was ordered was delicious, the spaghetti bolognes was not. After the drink order, our waitress never returned, although we did see her streetside talking with locals walking by. She never returned. We finally were able to flag someone down for more water and dessert and we're told there was no dessert available. They stated the same to the table next to us. It took another half hour to receive our bill to pay. The female waitstaff at the restaurant are so busy talking with each other and locals walking by that they have no time for the customers. In our two weeks of travel, this was the only property that we would not recommend. Choose another property. This property is clearly taking advantage of the abundance of tourists and have stopped trying. We were there 10 years ago and it was totally different experience. Sad.