Hotel Grand Chancellor Launceston

Well located property in the hear of Launceston CBD. Rooms are comfortable, simple but dated. Some lower floors have older bathrooms which have shower head and bathtub overdue for repair, but higher floors have new bathrooms which are nicer and more comfortable. Close to attractions- A must visit is the Cataract Gorge site located a short drive just outside Launceston CBD. Car parking on site which is convenient.

It was a disappointing experience stay in grand chancellor. The room is dirty, spider web on the window. Housekeeping did not vaccum the floor (bit of biscuits crumbs were drop on the floor by the kids and when we come back later the crumbs still there), dine in the restaurant and got presented with the wrong bill, it’s only because I checked otherwise will get overcharged. The most disappointing thing was, I asked for some slippers and the receptionist keep rumbling on about this is booking via third party websites and I asked “what’s that got anything to do with the slippers “? Then he said because it’s New Year’s Eve, the hotel run out of slippers. At that moment, I had enough and said “that’s fine whatever “ Ironically, the housekeeper show up with 4pairs of slippers a minute later. I won’t be coming back and would not recommend this hotel to stay, it’s a shame that Launceston is such beautiful city but hotel grand chancellor did not represent that in any way.

location is quite convenient and lots of cafe around.

Overall service and experience was good. Old hotel but well-maintained. Only downside to this hotel room is the sound proofing. It’s really bad and we can hear talking and all kinds of sounds from neighbouring rooms every night.

It's the second time I have stayed in this hotel friendly staff accept the assumption that I had covid 19 because I got room service. Wish they had a gym.. plenty of parking, wifi is good, Avis on sight very handy.

We were a bit disappointed with the room, no tea/coffee making, no mini fridge, and we had to pay for water? The bed was not very comfortable too, breakfast wasn’t included and cost us $60, a lot of money for some cereal and tea