Hotel Grand Chancellor Launceston

Situated at a beautiful central location with easy access to many of the city's historic buildings, restaurants, and information centre. Room and bedding were comfortable. Very prompt and courteous customer service Potential safety hazard for kids with very hot water supply in the showers. Continental buffet breakfast was good, and the kitchen as well as staff kept pace with the service. Has secure paid parking onsite.

Hotel is located at the city center of Launceston. It’s old but renovated, still a bit dark in the room.

It was a disappointing experience stay in grand chancellor. The room is dirty, spider web on the window. Housekeeping did not vaccum the floor (bit of biscuits crumbs were drop on the floor by the kids and when we come back later the crumbs still there), dine in the restaurant and got presented with the wrong bill, it’s only because I checked otherwise will get overcharged. The most disappointing thing was, I asked for some slippers and the receptionist keep rumbling on about this is booking via third party websites and I asked “what’s that got anything to do with the slippers “? Then he said because it’s New Year’s Eve, the hotel run out of slippers. At that moment, I had enough and said “that’s fine whatever “ Ironically, the housekeeper show up with 4pairs of slippers a minute later. I won’t be coming back and would not recommend this hotel to stay, it’s a shame that Launceston is such beautiful city but hotel grand chancellor did not represent that in any way.