Tru by Hilton Lathrop

房間的確不錯

I recently had the pleasure—or rather, the misadventure—of staying at the Tru Hilton Hotel. Let's start with the positives, because it's always nice to begin with a compliment. At first glance, the hotel appears to be a typical, clean environment. The check-in process was smooth, and the agent who helped us was genuinely delightful. The elevators were impressively quick, whisking us from bottom to top without any hassle. These were some of the highlights of our stay. Now, onto the rest of the experience. The parking situation? Oh boy, where do I start? Imagine trying to find a needle in a haystack, only the haystack is made of oversized trucks parked haphazardly, taking up multiple spots. Even when the hotel isn't sold out, parking is a nightmare. We spent more time searching for a parking spot than we did with our family. Our room was advertised as "Sleeps 4," which technically it did—if you enjoy sleeping in a sardine can. The room was so small that fitting two queen beds in there felt like trying to park an SUV in a compact car space. I was traveling with my parents and my son for a last-minute family emergency. Let's just say, for the sake of comfort, we ended up getting an additional room. The common area looked inviting at first, with a pool table and a variety of snacks. However, upon closer inspection, the pool table was more of a relic from a medieval torture chamber. The balls were damaged, the cue ball had a gouge that made any accurate shot impossible, and the cues were about as straight as a politician's promise. The snacks, while plentiful, were priced as if they were made of gold. I wasn't there for bargain shopping, but even I have limits. Breakfast was another adventure. The continental breakfast alternated between scrambled eggs and cheese omelets, with sausage as a constant companion. Pancakes were a hot commodity—literally. If the pancake machine was working and stocked, you had a shot at enjoying them. Otherwise, it was a game of who could get there first. The gym was another tight squeeze. Picture a broom closet with treadmills, an elliptical, a stationary bike, a pull-up bar, and some dumbbells. It got crowded with more than two people, and the air quality quickly resembled a middle school locker room. Now, let’s talk about the air conditioning saga. On the second day of our stay, the thermostat batteries died, the gentleman at the front desk clearly forgot to input a request for maintenance, because my request for went ignored. After two days of being roasted in our room, I took matters into my own hands. At 2:30 am, I bought batteries and a small pocket screwdriver to fix it myself. Just what every traveler dreams of doing on their vacation. I paid our bill upon checkout but noticed a week later that we had been charged $153 for two ice cream bars. When I called to clarify, I found out the charge was legit, but this is where things got interesting. When asked about our stay, I mentioned the AC issue. The phone agen

We stayed at this Hotel for one night on 5/5/2023, and loved it. The room was large, bathroom was beautiful, staff was very friendly and helpful and the complimentary breakfast delicious. And we especially liked being able to charge our car during our stay.

It was a great experience, we were in town for a family gathering. Upon check-in, there was a request to have multiple rooms on the same floor and they were able to accommodate the request. Although the fitness facility isn't large I was able to utilize equipment with my current regimen. Having hot tea and coffee in the lobby 24/7 was nice, they even had a water bottle refill station which was sweet. While waiting for the family to come to the lobby we killed time playing pool. There is a decent selection of items in the morning for breakfast.

Manager was extremely rude (as seen by other reviews as well). Called up my room at 1am to complain about a vehicle in the parking lot that didn't belong to me. If you are a Hilton member stay at the Hampton Inn across the parking lot...do not stay here unless you want to be treated like garbage!

Newer property in the up and coming Lathrop area. Reminded me of European hotels with no waste toiletries, small room size and lots of art deco. There are a few restaurant options in the plaza next door including sushi, Chinese and pizza.