Harrah’s Las Vegas – A Caesars Rewards Destination

Good location nearby main strip of las Vegas. Nice accommodation and kindly staff's.

Recommended hotel, everything is good here, location, hospitality, front desk. All is good

The smell of the room is not comfortable, we ordered city view room but only can see 1/5 of the sphere, and no free water, only two free WiFi devices with poor network

I am writing to express my dissatisfaction with my recent stay at Harrah’s Las Vegas Hotel and Casino, which I booked via Trip.com. The several issues during the stay caused significant inconvenience and frustration. Please see the details below: 1. Complicated and confusing parking payment system: The process of using the parking card was overly complex and led to confusion. The system was not user-friendly, which caused issues every time we entered or exited the parking area. 2. Unfair parking charge due to card malfunction: The original parking card issued by the hotel did not work. When we requested a replacement, the hotel charged us for a second vehicle, even though it was the same car. This was unfair and misleading. 3. Room upgrade without prior consent: We were given a room upgrade without being informed in advance. Later, when signing the debit card charge, we realized it included the upgraded room fee — implying our consent. This lack of transparency is unacceptable. 4. Unhelpful and unprofessional staff: When we tried to resolve the issues mentioned above, the hotel staff showed no service mind and simply told us to contact Trip.com, refusing to take responsibility or provide assistance. 5. Insufficient amenities for the number of guests: The booking was for 4 guests, but we received only 3 towels. After calling the front desk to request one more, we waited over an hour and still received nothing. In the end, we had to use a small towel as a substitute. Overall, this stay was very disappointing and not at all what we expected when booking through Trip.com. I would appreciate it if Trip.com could investigate this matter and consider providing appropriate compensation for the inconvenience caused.

We had an amazing trip to Vegas at Harrahs to see Donny - incredible show and hotel stay. Staff helping with luggage were so kind and helpful.

I stayed 1 night before my 6 days tour and 2 nights after. Honestly, it was great, the location is so convenient, check-in and out are easy and the luggage service is great. However, on my first night. I asked for a blanket as I realised that there was no blanket but a bed sheet used as blanket... and it took an hour and I got more bed sheets apparently the blanket was out......On the 2 nights after the tour, the room is much better and I got the blanket instead of sheets without asking, but, I got charged weirdly....I only expected the resort fee of $55ish but I got charged $35ish which could be a good deal for me but it raised suspicion and I ended up being charged higher than the 2 nights resort fee, not much but what is the right amount I wonder....